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you takin a peek of some of the Daily Dick? Trust me, I dont slow down. Full pull every time.
I don't expect companies to communicate on special holidays and if they do, they better wear their santa hat and give good vibes
Tbh for that price i'd expect being able to burst full gigabit, at least. for seedbox providers my expectations are even a bit higher for some reason. for the shittier tier i'd expect them to be unreliable but if they work they be crazy fast. If I were to see 200mbit speeds on torrents on a daily basis, yes that'd a refund. It shouldn't fucking matter if its some holiday. If it's something tech related that unmetered gigabit can't be delivered for that price just be up front about it and limit it after X
I wouldn't be surprised if the customer is transferring over SSH with strong cyphers.
lol its 2024, nobody bothers with that anymore
I use telnet because i got nothin to hide
I'm not sure if we are talking about a dedi here. If it's a dedi @ 20€... i mean, common. Anything half decent at this price is really bottom of the barrel. If it's a VPS, yeah that's a bit of money. That's why i would have liked to see cachfly results. At least in Europe they have always been a rather reliable indicator of what should be possible (seems their CDN is really well connected) to archive to me and i trust them way more than some random speedtest.
Dedi, vps, vds. Whatever. It's advertised with Gigabit. Sold at a loss as or squeezed out it is what is delivered. The customer is right here to ask for a refund. Some providers properly categorize it with premium, guaranteed or whatever. Gigabit is for EU standards not so special, especially for seedboxes. Sure the speedtest has to be properly connected and tests can be flawed and it's probably not as bad as the customer said, but the general point still stands
That's pretty much the point. As long as it's a shared Gbit connection, it might very well practically be just ~250Mbit most of the time. I wouldn't be overly happy either but it isn't a violation of the specs sold and given that having a dedicated Gbit connection without some pretty premium price tag is simply unrealistic i'd also say that assuming shared unless stated otherwise is a fair practice. It might not be stellar performance but if someone absolutely requires to be able use a full Gbit they'd probably need to go for an explicit dedicated offer.
At that point one might as well advertise it with '200Mbit/s' ¯_(ツ)_/¯. whatever is realistic is not up to the customer. you don't get whats advertised? well that's on them. anything non-binary gray area is for suckers
Well, if everyone else decides to idle you'd probably (rather have to - otherwise what's delivered is reall off-spec) get the full Gbit and how is the host supposed to tell if that happens? As for getting what's advertised, that all stands and falls with if the connection was labled as shared (meaning there is the theoretical possibility to get it but it depends on your neighbors) and if not if it's realistic to expect a dedicated connection unless explicitly stated.
I fully agree that some providers seem to manage to archive near dedicated performance (be it due to clever shuffling of VM's, 10Gbit uplinks, ...) but merely technically having X VM's on a 1Gbit uplink and calling it a shared resource is fine. Obviously a shared connection is really a meaningless metric but that's partly because the host itself can't fully predict what is going to be practically archived by single clients (even if you divide the full bandwidth by the number of VMs sharing it you can't be certain that it would be equally distributed if all of them tried to burst at the same time because of different network paths). Sure they can provide headroom but this has a cost, so if having that is a strict requirement one has to look for a host that manages/is willing to factor this into it's earnings.
hi it s possible to give you
4 dedicated vCPU Intel 80586
160MB DDR2 RAM
1.44 inch boot drive
80GB storage drive
IPv9 only
infinite universe-wide network speed via magic transit
unmetered traffic without fair use rules
69 🥭 / month
order via telephone, see phone number on yoursunny summer host webpage
My complaint to PulsedMedia still is that you cannot set rdns on their MD dedis. I wish I would have known that before ordering. According to support it will be implemented later (read: nobody knows when).
In this case, it was dedi for ~20€/Month, Unmetered 1Gbit, Customer Got Full Fat 1Gbit.
This @lowenduser1 registered today and is probably the same MJJ who made those tickets and got the dedi; Their Own Testing showed full fat 1Gbps was being delivered. As shown on the thread start.
This same dude has shown time and again to be an complete;
Yea, no one uses encrypted SSH connections anymore, for certain 🤡🤡🤡 It is 2024 afterall, who would have need for encrypted connections anymore. 🤡
Unmetered doesn't say anywhere it's a dedicated or guaranteed 1Gbps. Guaranteed 1Gbps no one can provide, if they say so; They are lying. Dedicated, only to the point of their network edge at most, not any further than that.
Internet simply doesn't work like that.
The ranted user on OP; They got full 1Gbps, there was zero issues even based on their own very flawed testing. 900+Mbps abroad over the internet on a 1Gbps line is perfectly fine and acceptable rate for a 1Gbps link which has theoretical max of ~950Mbps in throughput with error correction, ethernet frames removed even less -- in essence ~100% of potential was delivered. You simply cannot ask for more, except ofc, some butt wipes.
Thanks @lowenduser1 you managed to devolve this thread to complete and utter BS. You are good at convoluting stuff, and baseless insinuations. You are stirring up nice popcorn worthy drama!
Keep up with it, give us some more publicity 
Oh well, i guess we'll update the product page to say something like 200Mbps, and then just cap the uplinks so no one can actually get 1Gbps to satisfy the trolls 🤷🤷🤷 >;)
@PulsedMedia Don't worry about it, and don't let yourself get worked up over it.
I am unsure why you have devoted so much time discussing this customer. They have cost you 20 euros, ten times over, in the time you have spent discussing them. The truth is that customers aren't always right, and should it lead to it; one negative review amongst a hundred good reviews only makes your reviews more believable.
PS, In 2013, I started a side hustle offering game server hosting. I'd have kids writing in all block capitals on support tickets 24/7 and on holidays. I sold the company after six months; couldn't cope with it
@Calin (you asked to be tagged on every joke since you’re lonley)
lol @PulsedMedia i'm not that customer
- never tried you and I believe you can deliver true speeds, looking at the IX ports and all. send me a coupon in exchange for the popcorn and i'll give it a shot
Hahaha, my first vps in life was to buy your product. It felt pretty good.
Cool .. good to have client like you ...
Cheers
dcma ignor??!
China route? Bypass GFW???
All hail MJJs
The one I am referring is from EU
MJJ from EU
Yea, it's called a Helldesk for a reason
It's also a common issue across support; People burn out. Some have to go to therapy for PTSD for rest of their lives at worst.
At a telco/ISP got some woke madness, some social justice warrior was hired; After that privately with the sales & support team cursing the customers was banned, you'd get a written complaint if you said anything negative about any customer even privately just to vent within the team. It was the team's way to vent and calm down after bad cases, and being Telco+ISP, they saw it all. Some immediately left their notice and quit after that, or applied for transfers.
People started to avoid that social justice warrior who had just been hired, and that person was apparently quite abysmally bad at the job too.
Funny thing is, that even the team's immediate boss/manager said this was BS, but HR being HR ...
Imagine having to work all day, every day at Helldesk, and not being even able to vent and shoot shit with your co-workers to vent and calm ... I can see how that will lead to some ... less than stellar customer care in future.
Just imagine being this guy, a hell on earth;
The largest tech companies don't offer any support for this reason i think, just try to reach out to someone at Google or Paypal for example. You typically can't. That's how Kimsufi got started, i believe OVH's idea was having zero customer support what-so-ever, it was a public forum at first, you may or may not get response. If your unit failed (ie. HDD failed), the easiest thing was just to cancel + buy new one.
It took something like 10 months to get VAT ID checked back then. At that point, we had moved on and decided we were not going to resell KS anymore.
Before KS was just a lineup in OVH dedis, we had resold hundreds of those.
I think KS now has some level of customer care? Or do they finally?
Sounds like wicked deal! Does it come with nanosecond response time support too? ;D
Completely agree. 1 bad apple in the mix makes customer care a hellish job for the whole week.
Have you had those who make even refunding them a royal PITA? Those are so fun.
Extra fun when they demand you commit tax fraud // money laundering or otherwise try to scam you out of extra
Chargebacks so fun, paypal i think charges 14€ just when one is opened now.
Now even PP Disputes can be for more money than the transaction was, just had to handle couple days back one such case, the "customer" got bigger refund than their original transaction was. Of course, you never get transaction fees back neither.
Chargeback/Dispute/Refund scammers are getting very prevalent too.
Yes, i am milking MJ6 for all it's worth!
The Salt of this business, Salt in Your Open Wounds and Knife being twisted in your back that is. XD