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› › What is idrve e2? Is not my uploaded files!!
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What is idrve e2? Is not my uploaded files!!

bustersgbustersg Member
edited December 2023 in Help

i got e2 $15 for 1st year
when i upload from synology hyper backup
OMG, the folders and files are different from my source!!

e.g.

  • [Config]
  • [Control]
  • [Guard]
  • storage_statistics.db.3
  • synobkpinfo.db
  • SynologyHyperBackup.bkpi

What the ... are these files? where are my 1 for 1 files?
this is called object storage? then how i restore in future?

Comments

  • JabJabJabJab Member

    OMG, How the f**** should we know, ask Synology.

    Thanked by 1BasToTheMax
  • MoopahMoopah Member

    Thank you for contacting Synology support. A support technician will be contacting you shortly to resolve your technical issue.

    Thanked by 4JasonM Kebab BasToTheMax 4te56
  • JasonMJasonM Member

    your backups have been doubled

    Thanked by 1BasToTheMax
  • PrincessOfCatsPrincessOfCats Member

    This is not because of iDrive e2, but because of HyperBackup, which backs up in that format.

    If you download the data, you can view it with the Hyper Backup Explorer

    Thanked by 4bustersg BasToTheMax rafaelscs fluffernutter
  • bustersgbustersg Member
    edited December 2023

    Ok I installed it > Downloaded the folder from idrive to my Windows PC
    Open the .hbk and can view my '1for1' files

    How can I ever thank you enough??!!!
    Your answer here is so precious that I couldn't find it on the Internet with keywords "idrive synology hyper backup"

    Im going to include your solution in my blog. Thanks again!

    @PrincessOfCats said:
    This is not because of iDrive e2, but because of HyperBackup, which backs up in that format.

    If you download the data, you can view it with the Hyper Backup Explorer

    Thanked by 1BasToTheMax
  • MoopahMoopah Member

    Thank you for your kind words.

    From a rating of 1 to 5 (where 5 is the best), how would you rate your experience with our LET customer support representative @PrincessOfCats ?

  • bustersgbustersg Member

    @Moopah said:
    Thank you for your kind words.

    From a rating of 1 to 5 (where 5 is the best), how would you rate your experience with our LET customer support representative @PrincessOfCats ?

    5* for sure when Internet couldnt even provide me the answer =)
    Bad bad synology, never popup a notice or two to ask me use Hyper backup explorer haha

  • bustersgbustersg Member

    Post steps to help others. (or maybe im the only idiot lol)

    1. Download and install Synology Hyper Backup Explorer from Download Center here
    2. Unzip and run HyperBackupExplorer.exe
    3. Log in IDrive e2 bucket to download entire .hbk folder (e.g., syn223j_1.hbk) to desktop
    4. Select Browse Local Backup and navigate to *.bkpi file (e.g., SynologyHyperBackup.bkpi)
    5. The backup folder and files should be in their original state when you open them.
  • hades_corpshades_corps Member

    @bustersg said:

    @Moopah said:
    Thank you for your kind words.

    From a rating of 1 to 5 (where 5 is the best), how would you rate your experience with our LET customer support representative @PrincessOfCats ?

    5* for sure when Internet couldnt even provide me the answer =)
    Bad bad synology, never popup a notice or two to ask me use Hyper backup explorer haha

    Exhibit B of "Why you alway build your own NAS solution."

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