All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Hilarious: Virmach knows how shitty their service is and have a bot (really!) to admit it with AI..
This was something I did not expect...
I still have some ridiculously cheap services from Virmach since BF 2019. Was keeping them "as is", for testing purposes, temp tasks, fun, etc. I decided not to renew them this November, because the service had become to a phase that even opening the vps setting page in the client area would be a PIA.
So, i opened a ticket to inform them that I cancel the services because:
1. They are extremely slow
2. It even takes ages to open the service page in client area
3. it take long even to complete an apt update.
They do know so well that all of them are crap, so, they have programmed an AI response bot that takes the issues from a ticked, admit everything the client says and asking mercy sorry even when they did not examine the issues. They even wrote that they are aware (!) of the slowness!
This is their epic answer:
We apologize for the inconvenience you have experienced with our services. We understand that the slowness of our servers has been frustrating for you, especially when trying to access the service page for your VPS. We apologize for the decline in quality you have noticed and the delays you have faced when completing tasks such as apt updates.
We strive to provide a reliable and efficient service, and we are sorry that we have not met your expectations in this regard. We appreciate your feedback and will take it into consideration to improve our services in the future.
Please keep in mind that if you are facing any specific issues with your VPS, it is always recommended to contact the developers of the applications you are running, as they will be better equipped to assist you. However, if you believe that the issues are directly related to our services, please let us know, and we will investigate further.
Thank you for bringing these concerns to our attention, and we apologize for any inconvenience caused.
OK, they maybe do provide a shitty service, but they are in the edge of technology having AI as their customer service. Kudo-ish...