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Limevawe shitshow?
Does anyone has limewave.com service in Seattle, WA? I have their ~14 USD/y server there. And boy it is shit. Today I logged in to the billing and saw this:
A service advisory has been issued for November 19th 2100 until November 20th 0600 (9 hours in total) Pacific time. While it’s not expected to require the full 9 hours, it is being scheduled as such.
As this is a large maintenance event involving power, network and minor node upgrades, you can expect packet loss and/or multiple full network outages during this period. Due to several nodes receiving minor upgrades, expect to have your VPS rebooted.
Resources will be limited so please hold off on non-critical tickets. There is a Discord server setup you are more than welcome to join - https://discord.gg/TYz353JmQV. However, keep in mind, it is not for support related issues.
We apologize for any inconvenience this may cause and thank you for your understanding.
What the actual F is this? 9 hours and counting of outage.
Comments
Yeah, I have a couple of servicea with them.
They sent an email a week back, so it's not exactly sudden.
Outage has been going on for 5h18min for me now. Surprisingly, I'm still getting system info on hetrixtools despite it being down. I suspect it's IPv4 only which is down currently, because my IPv6 BGP session is still up.
Not near a PC to ping v6 of my VPS, so can't confirm that theory.
Seems about right. My server with them has working IPv6 and no major issues with IPv6 connections that I can tell.
IPv4 is a different story.
15min to go until the end of the maintenance window. Will it up?
Currently, Limewave frequently experiences network packet loss and instability. The low latency that was initially advertised is no longer present, and the decline in network quality has exceeded expectations.
I think you require too much for $14/yr
My requirements are very high and expectations inhumanly bold. This is not related to price. I just developed feeling that limewave is a shit show and it is good idea to move away. Very poor network and their "we fixed this" seems is caned response without any actions.
they still have another hour and twenty minutes. says pacific time. it's 7:40AM there right now
Update:
So my Ryzen VPS with them is currently accessible via IPv4, but not IPv6. I'm using an announced IP, maybe their native IP works fine.
The $13 Intel vps is unreachable on both v4 and v6.
After 12 hours later, one of my VPS is online but severe packet loss,
the other is still unreachable with IPv4.
There are no official updates or announcements.
(November 20th 09:05 Pacific time)
Their website inaccessible.
Well, considering you pay about $0.0016 per hour, you might be eligible for a $0.014 refund. Provided of course that they guarantee a 100% uptime in their SLA.
xD
no he isnt. Its the providers choice for what they will sell. A restaurant cant tell you also you only paid 5$ for the meal so you should know that it tastes like shit
Fair point
european customer protection laws. I dont know if this applies to the US or other countries but it should IMO
As long as Limewave haven't promised any SLA (idk whether they did) I see no case for involving such a law
I cancel if the network is bad. I expect network to have trouble on vps (not dedicated connection or anything close), but it should still download packages faster than my home laptop.
Can sacrifice CPU, disk, older gen ram, but not network.
https://web.archive.org/web/20230604215313/https://limewave.net/terms.html
@yoursunny you have a list for no sla/uptime guarantee?
Gives:
So, they actually let "you know that it tastes like shit". I see no reason to blame them for anything at this point.
Just a company i will never make business with, i dont like the taste of shit at all
It's really only an issue if they never gave you sufficient notification before hand. You mentioned only seeing this on login (on the 20th!!!), I'd be pissed if I wasn't emailed 1+ week in advance or else the maintenance should be described as emergency.
My local providers give, 4, 8 and 12 hour windows with about a week notice. Most times it's like 15 minutes, but once it was a few hours.
"Hope for the best, prepare for the worst."
Yes, that company is pure shit. Dam them for actually upgrading their network so people don't complain. This was a major event in terms of switching vendors, a complete new infrastructure and room to grow. Did it go the way it was planned, well.. I was only planning on being in Seattle for a few hours... 8 hours later. Yea well, there ya go.
Was it worth it?
Nope!
Giving no SLA or uptime guarantee is not very up 2 date
😳🚬🗿
I still like you
The network looks better. Interesting observation, I have 2 VMs with them, and both have different results.
$13 Intel VPS
This would not go above 200Mbps before this.
$15 Ryzen VPS
This has improved, this was previously around just 100Mbps.
Will be honest not sure why people are outraged here. Have business critical shit to run? Get a backup!
You should be backing up everything anyway.
This!!
But hey LET is here for shitposting as quickly as possible on a provider even if they have provided advance notice and done everything they can to ensure their customers are prepared.
You are new here? Forum lives from peaces of shit, especially when it hits the fan.
VPS is back only by manually booting it up from virtualizor. Case closed.