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Limevawe shitshow?
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Limevawe shitshow?

Does anyone has limewave.com service in Seattle, WA? I have their ~14 USD/y server there. And boy it is shit. Today I logged in to the billing and saw this:

A service advisory has been issued for November 19th 2100 until November 20th 0600 (9 hours in total) Pacific time. While it’s not expected to require the full 9 hours, it is being scheduled as such.

As this is a large maintenance event involving power, network and minor node upgrades, you can expect packet loss and/or multiple full network outages during this period. Due to several nodes receiving minor upgrades, expect to have your VPS rebooted.

Resources will be limited so please hold off on non-critical tickets. There is a Discord server setup you are more than welcome to join - https://discord.gg/TYz353JmQV. However, keep in mind, it is not for support related issues.

We apologize for any inconvenience this may cause and thank you for your understanding.

What the actual F is this? 9 hours and counting of outage.

«1

Comments

  • sh97sh97 Member

    Yeah, I have a couple of servicea with them.
    They sent an email a week back, so it's not exactly sudden.

    Outage has been going on for 5h18min for me now. Surprisingly, I'm still getting system info on hetrixtools despite it being down. I suspect it's IPv4 only which is down currently, because my IPv6 BGP session is still up.

    Not near a PC to ping v6 of my VPS, so can't confirm that theory.

    Thanked by 1Xrmaddness
  • DecicusDecicus Member
    edited November 20

    @sh97 said:
    Outage has been going on for 5h18min for me now. Surprisingly, I'm still getting system info on hetrixtools despite it being down. I suspect it's IPv4 only which is down currently, because my IPv6 BGP session is still up.

    Not near a PC to ping v6 of my VPS, so can't confirm that theory.

    Seems about right. My server with them has working IPv6 and no major issues with IPv6 connections that I can tell.

    IPv4 is a different story.

  • 15min to go until the end of the maintenance window. Will it up?

  • i12hi12h Member

    Currently, Limewave frequently experiences network packet loss and instability. The low latency that was initially advertised is no longer present, and the decline in network quality has exceeded expectations.

  • tentortentor Member, Patron Provider

    @LTniger said: I have their ~14 USD/y server there. And boy it is shit.

    I think you require too much for $14/yr

    Thanked by 1lowendclient
  • @tentor said:

    @LTniger said: I have their ~14 USD/y server there. And boy it is shit.

    I think you require too much for $14/yr

    My requirements are very high and expectations inhumanly bold. This is not related to price. I just developed feeling that limewave is a shit show and it is good idea to move away. Very poor network and their "we fixed this" seems is caned response without any actions.

  • Thanked by 2loay host_c
  • @nullnull said:
    15min to go until the end of the maintenance window. Will it up?

    they still have another hour and twenty minutes. says pacific time. it's 7:40AM there right now

  • sh97sh97 Member

    Update:
    So my Ryzen VPS with them is currently accessible via IPv4, but not IPv6. I'm using an announced IP, maybe their native IP works fine.

    The $13 Intel vps is unreachable on both v4 and v6.

  • i12hi12h Member

    After 12 hours later, one of my VPS is online but severe packet loss,
    the other is still unreachable with IPv4.

    There are no official updates or announcements.
    (November 20th 09:05 Pacific time)

  • Their website inaccessible.

  • Well, considering you pay about $0.0016 per hour, you might be eligible for a $0.014 refund. Provided of course that they guarantee a 100% uptime in their SLA.

    Thanked by 2emgh lowendclient
  • emghemgh Member

    xD

  • @tentor said:

    @LTniger said: I have their ~14 USD/y server there. And boy it is shit.

    I think you require too much for $14/yr

    no he isnt. Its the providers choice for what they will sell. A restaurant cant tell you also you only paid 5$ for the meal so you should know that it tastes like shit

    Thanked by 1lowendclient
  • tentortentor Member, Patron Provider

    @gbzret4d said: so you should know that it tastes like shit

    Fair point

  • @tentor said:

    @gbzret4d said: so you should know that it tastes like shit

    Fair point

    european customer protection laws. I dont know if this applies to the US or other countries but it should IMO

  • tentortentor Member, Patron Provider

    @gbzret4d said: european customer protection laws

    As long as Limewave haven't promised any SLA (idk whether they did) I see no case for involving such a law

  • I cancel if the network is bad. I expect network to have trouble on vps (not dedicated connection or anything close), but it should still download packages faster than my home laptop.
    Can sacrifice CPU, disk, older gen ram, but not network.

  • gbzret4dgbzret4d Member
    edited November 20

    @tentor said:

    @gbzret4d said: european customer protection laws

    As long as Limewave haven't promised any SLA (idk whether they did) I see no case for involving such a law

    https://web.archive.org/web/20230604215313/https://limewave.net/terms.html

    @yoursunny you have a list for no sla/uptime guarantee?

  • tentortentor Member, Patron Provider
    edited November 20

    Gives:

    Limewave Communications makes no guarantees in regards to service and/or data availability, performance or latency.

    So, they actually let "you know that it tastes like shit". I see no reason to blame them for anything at this point.

  • gbzret4dgbzret4d Member
    edited November 20

    @tentor said:

    Gives:

    Limewave Communications makes no guarantees in regards to service and/or data availability, performance or latency.

    So, they actually let "you know that it tastes like shit". I see no reason to blame them for anything at this point.

    Just a company i will never make business with, i dont like the taste of shit at all

  • @LTniger said:
    Does anyone has limewave.com service in Seattle, WA? I have their ~14 USD/y server there. And boy it is shit. Today I logged in to the billing and saw this:

    A service advisory has been issued for November 19th 2100 until November 20th 0600 (9 hours in total) Pacific time. While it’s not expected to require the full 9 hours, it is being scheduled as such.

    As this is a large maintenance event involving power, network and minor node upgrades, you can expect packet loss and/or multiple full network outages during this period. Due to several nodes receiving minor upgrades, expect to have your VPS rebooted.

    Resources will be limited so please hold off on non-critical tickets. There is a Discord server setup you are more than welcome to join - https://discord.gg/TYz353JmQV. However, keep in mind, it is not for support related issues.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    What the actual F is this? 9 hours and counting of outage.

    It's really only an issue if they never gave you sufficient notification before hand. You mentioned only seeing this on login (on the 20th!!!), I'd be pissed if I wasn't emailed 1+ week in advance or else the maintenance should be described as emergency.

    My local providers give, 4, 8 and 12 hour windows with about a week notice. Most times it's like 15 minutes, but once it was a few hours.

    "Hope for the best, prepare for the worst."

  • DvoDvo Patron Provider, Veteran
    edited November 21

    Yes, that company is pure shit. Dam them for actually upgrading their network so people don't complain. This was a major event in terms of switching vendors, a complete new infrastructure and room to grow. Did it go the way it was planned, well.. I was only planning on being in Seattle for a few hours... 8 hours later. Yea well, there ya go.

    Was it worth it?

    [root@e5test7 ~]# speedtest
    
       Speedtest by Ookla
    
          Server: CenturyLink - Seattle, WA (id: 8864)
             ISP: Limewave Communications Inc.
    Idle Latency:     2.51 ms   (jitter: 0.13ms, low: 2.42ms, high: 2.75ms)
        Download:  7936.86 Mbps (data used: 8.2 GB)                                 
                     14.15 ms   (jitter: 15.01ms, low: 1.91ms, high: 259.20ms)
          Upload:  7930.59 Mbps (data used: 14.3 GB)                                
                      2.19 ms   (jitter: 1.00ms, low: 1.30ms, high: 18.22ms)
     Packet Loss: Not available.
      Result URL: https://www.speedtest.net/result/c/dbe12eb6-9e20-447f-ad6b-fc0bd844684b
    

    Nope!

    Thanked by 1Teko
  • gbzret4dgbzret4d Member
    edited November 21

    @Dvo said:
    Yes, that company is pure shit. Dam them for actually upgrading their network so people don't complain. This was a major event in terms of switching vendors, a complete new infrastructure and room to grow. Did it go the way it was planned, well.. I was only planning on being in Seattle for a few hours... 8 hours later. Yea well, there ya go.

    Was it worth it?

    [root@e5test7 ~]# speedtest
    
       Speedtest by Ookla
    
          Server: CenturyLink - Seattle, WA (id: 8864)
             ISP: Limewave Communications Inc.
    Idle Latency:     2.51 ms   (jitter: 0.13ms, low: 2.42ms, high: 2.75ms)
        Download:  7936.86 Mbps (data used: 8.2 GB)                                 
                     14.15 ms   (jitter: 15.01ms, low: 1.91ms, high: 259.20ms)
          Upload:  7930.59 Mbps (data used: 14.3 GB)                                
                      2.19 ms   (jitter: 1.00ms, low: 1.30ms, high: 18.22ms)
     Packet Loss: Not available.
      Result URL: https://www.speedtest.net/result/c/dbe12eb6-9e20-447f-ad6b-fc0bd844684b
    

    Nope!

    Giving no SLA or uptime guarantee is not very up 2 date

  • 😳🚬🗿

  • @Dvo said:
    Yes, that company is pure shit. Dam them for actually upgrading their network so people don't complain. This was a major event in terms of switching vendors, a complete new infrastructure and room to grow. Did it go the way it was planned, well.. I was only planning on being in Seattle for a few hours... 8 hours later. Yea well, there ya go.

    Was it worth it?

    [root@e5test7 ~]# speedtest
    
       Speedtest by Ookla
    
          Server: CenturyLink - Seattle, WA (id: 8864)
             ISP: Limewave Communications Inc.
    Idle Latency:     2.51 ms   (jitter: 0.13ms, low: 2.42ms, high: 2.75ms)
        Download:  7936.86 Mbps (data used: 8.2 GB)                                 
                     14.15 ms   (jitter: 15.01ms, low: 1.91ms, high: 259.20ms)
          Upload:  7930.59 Mbps (data used: 14.3 GB)                                
                      2.19 ms   (jitter: 1.00ms, low: 1.30ms, high: 18.22ms)
     Packet Loss: Not available.
      Result URL: https://www.speedtest.net/result/c/dbe12eb6-9e20-447f-ad6b-fc0bd844684b
    

    Nope!

    I still like you :/

  • sh97sh97 Member

    The network looks better. Interesting observation, I have 2 VMs with them, and both have different results.

    $13 Intel VPS
    This would not go above 200Mbps before this.

    ---------------------------------------------------------------------------
     Basic System Info
    ---------------------------------------------------------------------------
     CPU Model          : Intel(R) Xeon(R) CPU E5-2695 v2 @ 2.40GHz
     CPU Cores          : 1 @ 2394.230 MHz
     CPU Cache          : 30720 KB
     AES-NI             : ✔ Enabled
     VM-x/AMD-V         : ✔ Enabled
     Total Disk         : 14.7 GB (6.1 GB Used)
     Total RAM          : 964.6 MB (126.6 MB Used)
     Total Swap         : 1024.0 MB (0 Used)
     System uptime      : 0 days, 20 hour 20 min
     Load average       : 0.35, 0.27, 0.13
     OS                 : Debian GNU/Linux 11
     Arch               : x86_64 (64 Bit)
     Kernel             : 5.10.0-25-amd64
     Virtualization     : KVM
    ---------------------------------------------------------------------------
     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : xxx
     ASN                : xxx
     ASN (IPv4)         : AS36369 Limewave Communications
     Host               : xxx
     Location           : Seattle, Washington-WA, United States
    ---------------------------------------------------------------------------
     Speedtest.net (Region: NORTH AMERICA)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: LIMEWAVE 
    
     Nearest          2.24 ms     N/A     5078.19 Mbps   6184.42 Mbps   Comcast - Seattle, WA 
    
     Vancouver, BC    5.14 ms     N/A     5765.51 Mbps   5820.40 Mbps   TELUS - Vancouver, BC 
     Calgary, AB      16.15 ms    N/A     4216.96 Mbps   2055.71 Mbps   Shaw Communications - Calgary, AB 
     Winnipeg, MB     73.05 ms    0.0%    2974.89 Mbps   841.38 Mbps    Voyageur Internet - Winnipeg, MB 
     Toronto, ON      61.44 ms    0.0%    6155.67 Mbps   1175.76 Mbps   Bell Canada - Toronto, ON 
     Montreal, QC     77.57 ms    0.0%    4953.73 Mbps   969.22 Mbps    Rogers Wireless - Montréal, QC 
    
     New York, NY     73.46 ms    0.0%    1749.91 Mbps   839.72 Mbps    Surfshark Ltd - New York, NY 
     Ashburn, VA      74.25 ms    0.0%    2717.11 Mbps   944.25 Mbps    Rackdog - Ashburn, VA 
     Charlotte, NC    80.46 ms    0.0%    4137.30 Mbps   1135.11 Mbps   Windstream - Charlotte, NC 
     Atlanta, GA      71.84 ms    0.0%    4263.23 Mbps   1187.85 Mbps   i3D.net - Atlanta, GA 
     Miami, FL        82.81 ms    0.0%    1610.19 Mbps   955.63 Mbps    AT&T - Miami, FL 
     Dallas, TX       53.99 ms    0.0%    2654.51 Mbps   1473.52 Mbps   Hivelocity - Dallas, TX 
     Houston, TX      62.84 ms    0.0%    3881.16 Mbps   1201.01 Mbps   Ezee Fiber - Houston, TX 
     Kansas, MO       59.08 ms    0.0%    2891.54 Mbps   715.17 Mbps    Xiber LLC - Kansas City, MO 
     Minneapolis, MN  64.78 ms    0.0%    3903.59 Mbps   722.53 Mbps    US Internet - Minneapolis, MN 
     Chicago, IL      55.03 ms    0.0%    3053.34 Mbps   1397.05 Mbps   Enzu.com - Chicago, IL 
     Cleveland, OH    67.65 ms    0.0%    4272.83 Mbps   923.23 Mbps    Windstream - Cleveland, OH 
     Albuquerque, NM  38.01 ms    N/A     2915.57 Mbps   1778.12 Mbps   Comcast - Albuquerque, NM 
     Denver, CO       41.84 ms    0.0%    4124.05 Mbps   1772.85 Mbps   T-Mobile Fiber | Intrepid - Denver, CO 
     Portland, OR     5.31 ms     N/A     4586.00 Mbps   6129.44 Mbps   CenturyLink - Portland, OR 
     Las Vegas, NV    34.27 ms    N/A     2189.25 Mbps   1857.70 Mbps   Dish Wireless - Las Vegas, NV 
     Salt Lake, UT    42.80 ms    N/A     2981.91 Mbps   1519.56 Mbps   Novva Data Centers - Salt Lake City, UT 
     Phoenix, AZ      44.30 ms    0.0%    1915.95 Mbps   1814.70 Mbps   Xiber LLC - Phoenix, AZ 
     Los Angeles, CA  29.40 ms    0.0%    2281.39 Mbps   1992.89 Mbps   ReliableSite Hosting - Los Angeles, CA 
     San Jose, CA     21.63 ms    0.0%    3765.74 Mbps   2866.90 Mbps   Misaka Network, Inc. - San Jose, CA 
     Seattle, WA      0.97 ms     0.0%    7129.19 Mbps   4517.19 Mbps   Misaka Network, Inc. - Seattle, WA 
     Anchorage, AK    36.65 ms    0.0%    2088.12 Mbps   497.19 Mbps    Alaska Communications - Anchorage, AK 
    
     Hermosillo, MX   62.43 ms    0.0%    3815.32 Mbps   1304.65 Mbps   Megacable - Hermosillo 
     Guadalajara, MX  97.85 ms    0.0%    28.97 Mbps     112.73 Mbps    AT&T México - Guadalajara 
     Mexico City, MX  75.53 ms    N/A     3408.06 Mbps   1129.46 Mbps   INFINITUM - Mexico City 
    ---------------------------------------------------------------------------
     Avg DL Speed       : 3516.97 Mbps
     Avg UL Speed       : 1861.18 Mbps
    
     Total DL Data      : 138.95 GB
     Total UL Data      : 75.33 GB
     Total Data         : 214.27 GB
    ---------------------------------------------------------------------------
    

    $15 Ryzen VPS
    This has improved, this was previously around just 100Mbps.

    ---------------------------------------------------------------------------
     Basic System Info
    ---------------------------------------------------------------------------
     CPU Model          : AMD Ryzen 9 3900X 12-Core Processor
     CPU Cores          : 2 @ 3792.872 MHz
     CPU Cache          : 512 KB
     AES-NI             : ✔ Enabled
     VM-x/AMD-V         : ✔ Enabled
     Total Disk         : 29.4 GB (8.6 GB Used)
     Total RAM          : 1.9 GB (624.2 MB Used)
     System uptime      : 0 days, 15 hour 4 min
     Load average       : 0.02, 0.08, 0.08
     OS                 : Debian GNU/Linux 11
     Arch               : x86_64 (64 Bit)
     Kernel             : 5.10.0-26-amd64
     Virtualization     : KVM
    ---------------------------------------------------------------------------
     Basic Network Info
    ---------------------------------------------------------------------------
     Primary Network    : IPv6
     IPv6 Access        : ✔ Online
     IPv4 Access        : ✔ Online
     ISP                : xxx
     ASN                : xxx
     ASN (IPv4)         : AS36369 Limewave Communications
     Host               : xxx
     Location           : Vancouver, British Columbia-BC, Canada
     Location (IPv4)    : Burien, Washington, US
    ---------------------------------------------------------------------------
     Speedtest.net (Region: NORTH AMERICA)
    ---------------------------------------------------------------------------
     Location         Latency     Loss    DL Speed       UP Speed       Server      
    
     ISP: Limewave Communications Inc. 
    
     Nearest          1.42 ms     0.0%    763.25 Mbps    733.35 Mbps    Misaka Network, Inc. - Seattle, WA 
    
     Vancouver, BC    4.12 ms     N/A     661.32 Mbps    742.70 Mbps    TELUS - Vancouver, BC 
     Calgary, AB      16.91 ms    N/A     550.66 Mbps    708.41 Mbps    Shaw Communications - Calgary, AB 
     Winnipeg, MB     72.71 ms    0.0%    471.54 Mbps    336.70 Mbps    Voyageur Internet - Winnipeg, MB 
     Toronto, ON      61.46 ms    0.0%    721.28 Mbps    456.50 Mbps    Bell Canada - Toronto, ON 
     Montreal, QC     76.13 ms    0.0%    495.13 Mbps    366.11 Mbps    Rogers Wireless - Montréal, QC 
    
     New York, NY     73.37 ms    0.0%    440.41 Mbps    485.14 Mbps    Surfshark Ltd - New York, NY 
     Ashburn, VA      74.14 ms    0.0%    420.84 Mbps    452.40 Mbps    Rackdog - Ashburn, VA 
     Charlotte, NC    168.32 ms   0.0%    421.14 Mbps    237.92 Mbps    Windstream - Charlotte, NC 
     Atlanta, GA      71.57 ms    0.0%    476.10 Mbps    403.73 Mbps    i3D.net - Atlanta, GA 
     Miami, FL        83.31 ms    0.0%    430.81 Mbps    350.01 Mbps    AT&T - Miami, FL 
     Dallas, TX       54.22 ms    0.0%    429.29 Mbps    431.45 Mbps    Hivelocity - Dallas, TX 
     Houston, TX      64.70 ms    0.0%    508.16 Mbps    428.87 Mbps    Ezee Fiber - Houston, TX 
     Kansas, MO       61.67 ms    0.0%    447.09 Mbps    328.57 Mbps    Xiber LLC - Kansas City, MO 
     Minneapolis, MN  64.54 ms    0.0%    571.65 Mbps    493.53 Mbps    US Internet - Minneapolis, MN 
     Chicago, IL      54.57 ms    0.0%    503.47 Mbps    466.32 Mbps    Enzu.com - Chicago, IL 
     Cleveland, OH    66.75 ms    0.0%    426.34 Mbps    203.13 Mbps    Windstream - Cleveland, OH 
     Albuquerque, NM  37.77 ms    N/A     567.64 Mbps    638.30 Mbps    Comcast - Albuquerque, NM 
     Denver, CO       41.77 ms    0.0%    772.34 Mbps    580.02 Mbps    T-Mobile Fiber | Intrepid - Denver, CO 
     Portland, OR     4.80 ms     N/A     836.93 Mbps    796.67 Mbps    CenturyLink - Portland, OR 
     Las Vegas, NV    32.94 ms    N/A     619.21 Mbps    607.52 Mbps    Dish Wireless - Las Vegas, NV 
     Salt Lake, UT    41.49 ms    N/A     633.56 Mbps    578.02 Mbps    Novva Data Centers - Salt Lake City, UT 
     Phoenix, AZ      45.46 ms    0.0%    652.87 Mbps    553.71 Mbps    Xiber LLC - Phoenix, AZ 
     Los Angeles, CA  30.07 ms    0.0%    396.35 Mbps    615.41 Mbps    ReliableSite Hosting - Los Angeles, CA 
     San Jose, CA     21.62 ms    0.0%    575.87 Mbps    735.46 Mbps    Misaka Network, Inc. - San Jose, CA 
     Seattle, WA      2.00 ms     0.0%    687.52 Mbps    769.67 Mbps    Misaka Network, Inc. - Seattle, WA 
     Anchorage, AK    39.35 ms    0.0%    535.85 Mbps    526.96 Mbps    Alaska Communications - Anchorage, AK 
    
     Hermosillo, MX   61.62 ms    0.0%    542.17 Mbps    359.77 Mbps    Megacable - Hermosillo 
     Guadalajara, MX  440.68 ms   0.0%    291.02 Mbps    105.40 Mbps    AT&T México - Guadalajara 
     Mexico City, MX  74.05 ms    N/A     545.83 Mbps    448.00 Mbps    INFINITUM - Mexico City 
    ---------------------------------------------------------------------------
     Avg DL Speed       : 546.53 Mbps
     Avg UL Speed       : 498.00 Mbps
    
     Total DL Data      : 21.05 GB
     Total UL Data      : 16.89 GB
     Total Data         : 37.94 GB
    ---------------------------------------------------------------------------
    
  • Will be honest not sure why people are outraged here. Have business critical shit to run? Get a backup!

    You should be backing up everything anyway.

    Thanked by 3tentor sh97 gbzret4d
  • @ehhthing said:
    Will be honest not sure why people are outraged here. Have business critical shit to run? Get a backup!

    You should be backing up everything anyway.

    This!!

    But hey LET is here for shitposting as quickly as possible on a provider even if they have provided advance notice and done everything they can to ensure their customers are prepared.

  • @ehhthing said: Will be honest not sure why people are outraged here.

    You are new here? Forum lives from peaces of shit, especially when it hits the fan.

    VPS is back only by manually booting it up from virtualizor. Case closed.

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