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Comments
Not sus at all.
I have been trying enhance.
Layout is nice, really looks great after customisation.
RAM usage seems high, so you would need more servers for less sites compared to DA/cPanel - it’s stated in their community.
There is no recovery at the moment if you run 1 server and it dies. I don’t think you can just restore the sites like you can with DA / cPanel.
The timeline always seems to be delayed.
Check out this thread on their forums
https://community.enhance.com/d/885-excessive-ram-usage
This is obvious as they use containers for each website, it can have independent services running even if site is idle. it's between Security vs resource. pick what is important for your use case.
ooof doesn't sound too good
Not a fan when companies change terms of their plans.
Acknowledged that the Upmind plans were in beta for a new company but you now have to pay £10 /~$12 for the white label function.
I paid for this as it looked like they increased the number of provisioning plans (i.e. cPanel servers, Domain providers) from 2 to unlimited (have screenshot to confirms).
I added Openprovider and two cPanel accounts, on attempting to add a 3rd cPanel I was asked to upgrade.
It seems that there was an error on the site and you just get 3 provisioning plans on the free plan - you have to pay £20 for more profiles - this does not include the £10 for White labelling.
Suddenly the newbie Upmind just became more expensive that WHMCS.
I still use Enhance but I cannot imagine that I will go onto the Upmind paid plans + white labelling add on.
Upmind have treated existing users with zero regard. The pricing and spec on their website is also different to the upgrade option within the application. Their latest range of new features do nothing for me if I can’t create an invoice and customise the description or line item adhoc. Their new pricing has now made me think twice on enhance.
I have no issues with Enhance, it's performing really well and the support is great.
Will most likely drop Upmind. I have a free Clientexec licence from Racknerd and this integrates well with Enhance, as does Hostbill.
The link between the two makes me believe enhance will also change. Adam is great but the mutual connection between the two companies gives me an uneasy feeling. How can upmind change direction so quickly and why can we think enhance won’t do the same?
It would be incredibly naive to think nothing will change for any company or service provider. It's inevitable. That's not to say you can't get a good 5-10 years usage out of it before it gets untenable
If the reason you are migrating, turns quickly into the same scenario, then it’s a bad decision. 5 years is way off, I’m thinking within one year things might change. It did with upmind.
It is truly amazing value and I haven't exceeded the $5.99 per month although I'm prepared to when the need arises. Not sure how sustainable it is to offer this high level of support to 'low-end' clients.
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Not sure why my response got chopped into two!
Sure, could be a year, could be never, could be next month. It's a next-gen panel and Adam is very forward thinking, so I would bet that he would make special considerations to grandfather in existing users for any future price structure changes - just based on him being an industry expert and knowing how communities have reacted in the past to such changes.
It's all speculation though, who could say what will happen. You could always start a thread in their forum and maybe Adam will give some loose assurance. My guess would be that they want to compete with the big-3, so they'd be resistant to any kind of major change in pricing structure that would slow growth in their market share. Maybe in 3-5 years when they're more firmly entrenched in the industry, sure.
It’s not Adam that concerns me. I also can’t build a roadmap based on loose assurances in a forum. I thought the same with upmind who were a breath of fresh air until they changed to whmcs v2 with their new pricing model. I suspect enhance will do the same very shortly
Well the owners owned TSOHost and sold that, I’d imagine enhance would go well he same way, pretty sure upmind was sold? But could be wrong.
The roadmap for enhance is very lose from what I have seen. I like it, don’t get me wrong, but it’s very easy to increase the pricing.
I also think one of them started stablepoint and sold that?