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Sarcastic comments and then no replies, just show you are too immature in the hosting world and don't want to listen to the very valuable comments which don't agree with your view.
Troll
Just wondering if anybody sued owners of Dedipath ? atleast I lost over 30K even though I started migration before they went down, and had a sleepless month due to it ... a lot of my colo servers are still stuck at Flexentials ...
And I was not their largest client, they had lots of big corporates, even companies like virmach and I'm sure everybody suffered losses due to it ...
Owners of DP already knew that this was going to happen, it's not like they just decided that they will shutdown tomorrow
I see where this is going, clear trend ahead.
BUY LONG 200x
Don't bother. Invest in your security to prevent it from happening again. I'm sure there's a way to also ask Google to remove the bad links from their index. And that could have been done a few days after the incident.
No point being all emotional over it when you can make decisive steps forward regardless of your circumstances and technical knowledge.
Good luck!
I'm not aware of any specific legal cases where someone successfully sued a hosting company despite liability clauses in their terms and conditions. Winning such a lawsuit would depend on various factors, including the specific circumstances, the terms of the hosting agreement, and applicable laws in your jurisdiction. It's important to consult with a legal professional who can provide advice tailored to your situation and assess the viability of your case. They can review your hosting agreement and help you understand your legal options.
I also ANAL
You lost 100,000$ in a year and you're still on shared hosting?
Unless the host did something extremely negligent, and even if they did or flat-out lied, the courts make it nearly impossible to actually sue and win. A prime example here (Canada, in French -- https://lambertavocats.ca/wp-content/uploads/2023/08/jugement.pdf), a judgement against Web Hosting Canada (whc.ca), all in all they did not have to give out basically any compensation on the class-action, and the majority of the settlement was claimable account credit, with very little (<$50K iirc) being a cash payout to a very limited scope of people in the claim, namely the primary plaintiff in the claim.
So, what I'm saying is, even if you win, don't expect much more than account credit and an apology letter.... along with your $200K+ lawyer bill, which depending on the jurisdiction, you may never get paid back.
So, what you have to ask yourself is it worth the account credit you'll receive?
Do it. Let us know when you win.
You can attempt to sue them and losing another $100,000.
Just take the L and move on. The juice is not worth the squeeze.
You've learned a valuable lesson to never rely on a single traffic channel. Diversify and keep in mind in the future that Google rankings go up and down all the time.
Invest your energy into building in the present/future, rather than dwelling on the past.
@FabioZ
I doubt a provider/any providers TOS will cover your problem. Hence 0 chance of winning in the first place. Not about LET providers, any provider on the net.
More likely the host doesn't use cloudlinux/cagefs, so a user can walk all of /home/ and into users home directories.
You have to run some pretty open permissions when you're cage-less.
Francisco
@raindog308
I'd add @FabioZ : where (which country) are you and where is the provider you want to sue?
$7
@FabioZ - I am guessing you lost millions. Am I right?
My previous VPS business used dedipath for colo, and I won a PayPal dispute over it. DP didn't respond to the dispute at all.
There were fortunately only 4 servers, and since I sold the host, the new owners presumably moved the servers since they also used dedipath.
So if you used PayPal or a credit card, DISPUTE and you could get your DP money back. If you used wire transfers, you're SOL sadly.
You migrated to different hosting already when you started thinking of suing, right?
You need to be more vigilant, monitoring, keeping things up to date, locked down. If it is making money for you, pay for Wordfence premium to get patches as they make it and not wait for 30 days. I'd have said Sucuri but unfortunately they went downhill ever since GoDaddy bought them.
The first problem I see is that you asked LET instead of a legal professional in the jurisdiction of the legal agreement with your host.
None of us know where in the world the law that matters is. US case law is irrelevant in, say, New Zealand. Sure, a judge may take foreign precedent under advice or guidance. But your best bet, guaranteed, is someone who practices in the correct venue.
The rest of us? All we can do is grab popcorn as you provide evidence for the defense to build a case without even needing to get to discovery.
ETA: I, too, ANAL. Just to make sure everyone knows.
I think you are talking about Japanese SEO Hack which affects WordPress sites. Two of my sites were also affected by this and after 4 months, Google still hasn't removed those non-existent URLs from index.
My sites were hosted on VPS managed by me and after that I did security hardening and after that no hacker in the world can hack my site. I dare hackers especially from NSA to try. I double dare them. In fact I triple dare them.
This is almost certainly OP’s fault given we haven’t heard of any large US provider being compromised…
OP is acting like his shared $2/mo server is a guidance that can lose $100,000/yr. But some shitty script they used ruined their SEO to eat bricks.
Yup. Billions gone. Also --------- Dicks
Anything worth 100k/year is not run at 10€/m or less shared hosting. If it is, its your own fault for using shared environment.
I hope you sue the host, cause it will only cause more financial loss for you and more drama content for us to laugh at.
Also, please post your email here so all providers on this site can blacklist and mark you in advance to avoid dealing with such an idiot as a customer.
Ok thank you. All these 3 are easy. They knew, google crawled right in that timeframe, and competitors are just fine.
Apparently the security hole was in cpanel. My website is already alone on a VPS pointed through A record. But back in the days I was advised (by the hosting itself) to keep the nameservers pointing to my old shared server and just switch A record to the VPS. Which is what I did. I now realized this was wrong, but it's what they told me and I believed them.
My website was worth around $400k (I was about to exit) and now that I have thousands of hacked pages indexed and traffic gone down immediately, god knows how much it's worth, if anything at all.
I am already in touch with a lawyer and will try to see if anything can be done. I posted a post here thinking I would get some other valuable information, and I did from you and a couple of others.
I also found a bunch of keyboard kids masturbating on their keyboard like @stefaman @sirfoxy and many others, be careful of spilling on the screen guys.
Thank you to the other ones!
What? 😂 Your A record has nothing to do with your website being hacked.
Furthermore, you can deindex links you don't want on Google yourself. There's no case here.
That's the solution here, not suing your host. Suing your host is idiotic.
Sorry you didn't hear what you wanted to hear.
His website was worth $400k but he was hosting on a low end shared 🤣🤣🤣🤣 I needed that laugh thanks.
"I also found a bunch of keyboard kids masturbating on their keyboard like"
Just a free piece of advice to OP: You've created this account only for this question. If you have future questions, create a new account. Otherwise I'd doubt people are willing to help you at all. Including the ones not mentioned by you.
So the website in question was hosted on a vps?
If that's true, you have absolutely no case. If you run the website on a vps, you and you alone are responsible for managing it.
Hold up.
You came to a low end forum where people complain that $7 is too much for a VPS, for legal advice for a website potentially worth $400,000, that runs on a plugin that costs $100/year (if not GPL'd), whilst demonstrating that you don't know how DNS works?
What's the site? Where do you live?
The end really is nigh, eh?
--
These two are mutually exclusive. One cannot "inject" urls (whatever that means lol) using a DNS record. Either you got DNS Hijacked or one of your plugins got hacked.