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Contabo Nuremberg is down
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Contabo Nuremberg is down

OhJohnOhJohn Member
edited October 2023 in Outages

They ask not to contact support, they are aware of the issue. Next information update is scheduled for 17:00 UTC (so in two and a half hours....)

Comments

  • BasToTheMaxBasToTheMax Member, Host Rep
  • and mine of >450 days :)

  • Why have you not left and found another provider if it's been down for that long?

    Plenty of great offers on this very forum.

  • Because you can have an uptime of >450 days with Contabo before you get a 3 hours downtime while with other providers you cannot even get a 3 days uptime....

    I'm not saying Contabo is the best but there are better and worse competitors.

  • They are sometimes really showing incompetence. This 1/1 looks like core router is dead because MTR goes OK until their location. So where is redundancy ?

    Other day they had rDNS outage for 12+ hours. Simple BIND zone that could be ran on $2 VPS.

    When emailing support someone with "obvious outsorced name" is asking for password via email.. What does rDNS have to do with password. I will probably make plan to move things out in next 1-2 months

    Thanked by 1quicksilver03
  • and is back ....

  • Yepp. 1 hour downtime. Better than the announced 3 hours.

  • Unfortunate, quite some issues lately with Contabo. Straight after taking the 12 months offer too welp.

  • @OhJohn said:
    Because you can have an uptime of >450 days with Contabo before you get a 3 hours downtime while with other providers you cannot even get a 3 days uptime....

    I'm not saying Contabo is the best but there are better and worse competitors.

    Not personally found a worse one, but hey still time i guess.

  • Contabo is good with good uptime unless you need to contact their support. Their customer support is the worst. You will always get just pre-defined reply, nothing more.
    Their support will never cooperate with you.

  • jarjar Patron Provider, Top Host, Veteran

    I’ve already had 2 outages in their Australia DC. The second was the usual “wait until it’s up and then reply that you don’t see any problems” 🤣

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