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ColoCrossing (RackNerd affected) is closing down their NJ location and move clients to Buffalo, lol
FranzVonVirMach
Barred
ColoCrossing:
“Dear Valued Customers,
We want to inform you about an upcoming change that will affect our datacenter operations and some of your services with our company. After careful consideration, and due to unrealistic price increases imposed by our current vendor, we have made the decision to close our Piscataway, NJ datacenter and migrate those services to our flagship datacenter (lol
) location in Buffalo, NY.
This decision was not made lightly, and we want to assure you that our top priority remains providing you with the highest level of service and reliability. The move to Buffalo will allow us to expand and improve the service you are receiving while also ensuring that we can continue to provide market leading value to our customers.
Here are some key points about this migration:
Service Interruption: We are taking every precaution to ensure a seamless transition. During the migration process, there will be a migration window where servers are physically relocated to our Buffalo, NY location. Our team will work diligently to minimize any potential impact on your operations. ColoCrossing is experienced in performing migrations such as this and we anticipate a smooth transition.
Increased Service Quality: We are committed to providing high quality services. This move will improve your service experience as requests will now be handled by our inhouse team at our Buffalo location (instead of the third party vendor in NJ). If you experience any issues or have concerns during the migration process, our support team will be available to assist you.
Communication: We will keep you updated throughout the migration process with regular notifications and progress reports.
Timeline: The migration process will begin on Tuesday October 24th, 2023, at 12am ET and we expect it to be completed by Tuesday October 24th, 12pm ET (12 hours). We will keep you informed of any changes to this timeline.
We understand that change can be challenging, and we want to assure you that this decision was made in the best interest of our customers. Our team is dedicated to making this transition as smooth as possible, and we are confident that you will benefit from the improved infrastructure, IP transit network, support personnel and value provided by the Buffalo datacenter.
If you have any questions or concerns about this migration, please do not hesitate to reach out to our customer support team via support ticket.
Thank you for your continued trust and partnership. We look forward to serving you from our Buffalo, NY datacenter, and continuing to meet your business needs.”
Racknerd:
We are reaching out to you to update you regarding one or more of your VPS services that are currently hosted in our Piscataway, New Jersey datacenter location. This message only pertains to services hosted in our New Jersey datacenter location.
Our datacenter provider in this location, ColoCrossing, will be physically relocating > infrastructure within this datacenter over to another facility in New York.
DATE: October 24, 2023
START TIME: 12 AM Eastern
END TIME: 12 PM EasternDuring the above window, please plan for any VPS services of yours in New Jersey to be unavailable. Services will be back online close to/near the end time specified above.
We have confirmed with ColoCrossing that the move will simply be a physical migration only, and everything will be back up and running as normal after the servers have been physically transported to the new facility and subsequently racked/powered on. All networking related configurations (IPv4 addresses, etc) will be carried over exactly as-is, and therefore your IPs will remain as-is without any changes. No data will be lost or modified during this process.
Unlike CC, Racknerd with "move from NJ to another facility in New York" somehow forget to mention little detail that this move from NJ to NY means from New Jersey to Buffalo which is in different state (state of New York) not the nearest New York City what someone may think.
Comments
I don't care about their NJ, I care about their ipv6.
Can you tell us more? I am trying to decipher how's your comment connected with the thread.
CC is trash anyway, not suprised..
No way Buffalo is a better DC, it has higher latency, the only thing why you would move there, would be cost cutting.
They watched Virmach merging locations, Virmach got away with that, so they do that shit too.
This is your problem. Good luck to you.
It's not a problem, it just seems like your comments are very random spam without any relevance or contribution to the thread.
Lmao.
I mean, we'll see more of this as time goes on from other companies. Not every company wants to or can absorb increase after increase in operating costs, not everyone is willing to pass it on to the end user either. They likely figured that most of their customers won't care or leave over it. Most won't fuss over a little extra latency.
When the options as a business are: Absorb cost increases, lowering profit margins OR increase client cost, to maintain profit margins then the third option of bringing things in-house make more sense.
Less than 300 miles between the two locations and they serve (roughly) the same geographic area. I'd more appalled if it was a Chicago location merging with Buffalo or something. Still sucks for those impacted, but would you have paid more to stay in the same location? Not like there is a shortage of providers in NJ if you wish to remain. Either way, sounds like you're migrating one way or the other.
seems like Virmach left a big hole!
i think his comment is connected via ipv6 to the thread.
Same. If it can get IPv6, it’s a good move I would say.
Does CC have native IPv6 available in Buffalo? Since when or what are you two talking about?
It's coming soon ™
They said this 10 years or so ago
So no IPv6 in Buffalo then.
Virmach was suing Deluxe but terminated it's lawsuit.
CC has been winding down locations since Deluxe bought them. Anyone thats bought used chassis' on ebay in the past 3 - 4 years has some with old CC server labels on them.
Francisco
Shouldn't Racknerd be organizing new servers in New Jersey and keeping their customers there?
I don't think it's possible within theirs budget/prices.
CC actually added locations in the past 5 years and grew others. This NJ migration is the first location winddown. It was a tiny location and faced with a 250% price increase the decision was made to migrate to Buffalo. Latency in Buffalo is quite good, and sure, it might be 5 msec higher to Europe, but for almost all customers that is a non-issue and not worth paying double+. On the flip side, for many users West of NY, latency will go down.
As for selling servers, CC did get rid of most of its atoms and a couple dozen e3v1s a year+ ago. Since 2018, on a net basis, CC added thousands of dedicated servers.
This is a pretty accurate analysis.
At CC traffic now leaves Buffalo for Chicago, Toronto, Cleveland and NYC/NJ so it's not just an extension tier 2 city (like 10 years ago). For some customers they will see latency go down (if they are west) and for others they will see a few more msec (if you are in Europe or surrounding NJ metro).
What will get noticed by customers is the better support experience, higher capacity network with more redundancy, ddos protection available, etc. There will be no IP changes associated with this minor physical relocation.
I can confirm that our datacenter provider, ColoCrossing, is in fact migrating infrastructure from Piscataway, New Jersey over to Buffalo, New York. RackNerd staff will be maintaining close communication with technicians on the ground to ensure we receive frequent updates, and we will do everything within our power to ensure a seamless migration. Prior to the maintenance being commenced by ColoCrossing, we will safely shut down all servers from our end. As this is only a physical migration (high level overview: unrack servers at original location, transport, and re-rack at new location) -- data and IP addresses will remain intact.
We will be updating our status page at status.racknerd.com at the time of the maintenance event commencing, and we will share frequent updates as often as we receive them from ColoCrossing from start to finish.
Out of full transparency, we did share the original announcement we received from ColoCrossing towards the bottom of the email, which included full details. Below is a copy of the full email we sent to affected customers:
We bought several pallets of former CC servers multiple times over the past 4+ years from a variety of vendors (and there were many more servers available that we didn't buy). None of the servers we bought were Atoms or E3v1, and I don't remember seeing either of those specs in the lots we didn't buy (it is possible we just missed the lot with these specs, but the point is you sold many other configurations than what you mentioned).
Not sure why you would mislead people about something so trivial. Everyone decoms gear from time to time.
ChatGPT, expand these 3 bullet-points to 6000 words
CC has only ever used 1 decommission vendor, and I can say with 100% certainty that it was only a small amount of atom and E3v1 (possibly a few v2) servers. Most of the time when we EOL a server we pull the board/cpu and reuse all other components which is part of why we have very rarely utilized a single vendor for this purpose.
Total speculation, but you might have gotten servers built by CC but purchased by a customer and later decommissioned. CC has acted as an integrator for probably north of 10000 servers.
I don't think that would explain the label of CC on them implying it's CC property?
Every server ever built at the CC office location has a thermal label on the top left of the unit that will list the name ColoCrossing along with other details, regardless of whether or not it was sold via an integrator service to a ColoCrossing customer.
If the suggestion is that a forum user has purchased equipment other than E3v1/v2 or ATOMs that were previously used at ColoCrossing -- then something smells here and I'd like more information. Because such a sale has never been authorized.
Funny how CC is condemned by some for doing something plain normal. Funny also because LETters demand cheap products - how does that go together? "We condemn CC for closing a location due to that DC increasing prices very drastically" - but also - "we condemn CC for not offering cheaper products".
At the end of the day it's simple: new DCs pop up ... and DCs close down/become unattractive/etc ... and providers occasionally switch to another DC/location.
But hey, this is about CC so lets make a fuss about it!
Similarly "oh no! The new [Buffalo] location is about 300 miles away from the old [NJ] location!!!!" - vs - "Yeah, Hetzner is hundreds of kilometers away from Frankfurt, but hey, that's OK, that's just a couple of milliseconds, no problem ..."
Hey, it's simple: you don't like CC or their products, fine, buy elsewhere - you like CC and/or their products, fine, you can buy them.
Hope it isn't a recurrence of the AR drama, presumably different perpetrators if it is though.
Explanation is probably simple, CC customer buys server from CC, CC customer sells server to a wholesaler.
No ones condemned them.
Huge providers dump gear all the time. Almost every single chassis I used for my ryzen slice nodes are from Softlayer (they have the branding and everything). Those big providers selling off gear is what keeps the lowend market moving. When they stop selling gear you see the budget dedi side get stagnant on certain product lines.
What's being pointed out is Jon's getting defensive when there's been photos of pallets of the gear showing up for sale. Were they ATOM's? Probably a good chunk. There was absolutely newer stuff that went up on auction though.
Jon saying "Hey yeah, we sold off a crap load of E5 V2's" wouldn't shock a soul at this point. I can't give that shit away at this point, literally give it away. If he found people willing to pay for it, that's awesome.
It's just a dumb hill to die on.
Francisco