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Purchased server ip Lithuania in PQ.Hosting but the provide ip India - what can I do now?
I have purchased 2 ip Lithuania, the provide me 103.113.69.11 and 103.113.69.12.
But when I check in whoer.net it's India
I have contact support but they don't cancel and make refund to my account balance.
So what can I do now @pqhosting @pq_hosting @pqhosting1 ?
I have used this supplier more than 2 years and now still have 70 services activate
Anyone can help me what I can do now?
Comments
Does the server have low ping to Indian servers or low ping to Lithuanian servers? They probably told you the truth, it's in Lithuania but a geoip database is using old data.
close to my ISP IP ranges
I need to use server ip in Lithuanti so that I buy them, but I receive and check it's not the true Lithuanti
You could spam all of their sales threads and try to be as annoying as possible... oh wait, you already did that.
The provider has told you what is wrong and why it is wrong.
Checking (as suggested by provider) ripe it shows LT as country.
Sno no you should not get a refund because of this, it is simply the way the internet works.
I hate GeoIP websites.
GeoIP data for IP addresses are based on man-made lists. It's quite possible that whatever tool you're using to check the geolocation for your IP is wrong, using one of the many outdated or poorly maintained GeoIP databases, or something else.
It's also possible they just haven't updated their geofeed or submitted manual updates to the various geoIP databases that exist. Or maybe they accidentally provided you an Indian VPS.
Do a traceroute, see where it goes.
Either way, as with most things in life, patience is key and I'm sure they'll sort you out.
Edit: I didn't see your images, they're blocked by my ad-blocker for some reason. Support already told you your answer.
but it's Indian when I check whoer.net
I have post only this
Because their database is out of date.
I check in whoer.net and many many site brother
https://whatismyipaddress.com/ip/103.113.69.12
https://browserleaks.com/ip/103.113.69.12
Checking different geo DBs provides no proof to anyone because they are all often wrong.
Have the server behind the IP respond to ICMP and then ping it from a server in Lithuania and India to see where its located physically. Thats the only way to really know if you dont trust support
Patience on LET
Just buy servers directly from that country you need.
https://check-host.net/ip-info?host=103.113.69.11
All garbage
https://apps.db.ripe.net/db-web-ui/lookup?source=ripe&key=103.113.69.0 - 103.113.69.255&type=inetnum says Lithuania.
This is the funniest thread so far.
From the IP you gave, I can confirm its hosted in Lithuania, only thing is that their IP Geodata is not updated. I remember, its their one of the new location, so probably in couple days it will get updated.
@mekongmmo
If You check the IP address in the official RIPE database, the location looks like correct (LT). But it has been updated (modified) just recently in "2023-08-09T14:14:04Z".
So probably need some time (days, weeks) while this information will be updated in the most external IP/GeoIP databases. If someone update their database more rare, it will be more time. I can understand, if it can makes difficulties in many use case. But the provider gave you a correct IP (location). The traceroute also confirm it.
(This is the one of the negative thing from providers who not own their IP ranges (probably these are a leased, rented IP ranges too)).
It ain't in india I'm getting 25 ping to it from Warsaw
Judging by traceroute results and low ping from Latvia those IP are in Lithuania.
p.s. Also you can check from any looking glass in Lithuania - for example https://lg.bite.lt/
Clearly you will see those IP are in same country.
There's some providers that filter ICMP on their POPs or something like that.
Would you know where is this server located by just pinging it? 176.124.198.100
Best way in my opinion is just TCP pinging the SSH port (using paping or some public tools such as check-host.net)
TCP/UDP traceroute says last hop before that IP is datacamp in the Netherlands so I guess its in the Netherlands or close to it.
It's in the Netherlands, Amsterdam area
Amsterdam area servers have the lowest ping to it
@mekongmmo do a traceroute or ping and judge by the latency on where the IP address is at, not by geolocation data. I've had OVH IPs for Singapore return France on databases just because OVH is a French company, but the latency was still Singapore. Don't get too fixated on geolocation data.
Tell them to get a Geofeed so IP geolocation services can update their databases faster. Changing your RIPE country is generally slower than Geofeed updates for a lot of geolocation providers.
multiple people already checked and confirmed that it is in lithuania.
his problem is that he needs lithuanian IP's for a proxy
So probably need some time (days, weeks) while this information will be updated in the most external IP/GeoIP databases. If someone update their database more rare, it will be more time. I can understand, if it can makes difficulties in many use case. But the provider gave you a correct IP (location). The traceroute also confirm it.
>
Check https://apps.db.ripe.net/db-web-ui/query?bflag=false&dflag=false&rflag=true&searchtext=2a0f:9400:7e11::/48&source=RIPE IP it's on North Korea (KP) so that it's not a good proof , ping it s a good proof
Regards
traceroute not geoip databases
https://check-host.net/check-ping?host=103.113.69.1
This is your gateway,
Lithuania, Vilnius - 4 / 4 1.7 / 2.2 / 2.9 ms
So if you needed "proof" that it's physically in Vilnius, LT - here you go.
inetnum: 103.113.68.0 - 103.113.71.255
netname: STUB-103-113-68SLASH22
descr: Transferred to the RIPE region on 2023-06-22T13:35:24Z.
APNIC just transfered it to RIPE, so probably PQ just bought this range from
a reseller like IPXO. Give it some time, or get a VPS from another provider.
Providing false information to geoip database providers is weird but no one cares, putting false information in ripe DB is not smart.
Well the "country" field in the RIR DB has no signifficance at all.
I can show you dozens of VPN providers, who put fake countries there for many years, wait until GeoIP databases update or contact them to update manually, then sell a "VPN in Antarctica" for gullible users. M247 is a provider known to fake their records deliberatelly, i.e.:
https://check-host.net/ip-info?host=188.214.122.1