Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


HP scan to email
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

HP scan to email

Hey

Just wondering if anyone has come into a situation where you're trying to setup scan to email on an HP printer but it wont accept the smtp server even though testing via mail client with same credentials works no problem.

The only way i have been able to get it to work is with Google Workspace.

I've also tried
fastmail.com (application password)
smtp2go.com

Any ideas? was thinking of getting an MXRoute email from @jar but im not sure if i will get the same problem.

Comments

  • jarjar Patron Provider, Top Host, Veteran

    Usually you just need to use insecure port and protocols, these devices are rarely updated with the latest secure cipher configurations.

  • @jar said:
    Usually you just need to use insecure port and protocols, these devices are rarely updated with the latest secure cipher configurations.

    why would google work? they not secure lol

  • jarjar Patron Provider, Top Host, Veteran
    edited June 2023

    @socialzzz said:

    @jar said:
    Usually you just need to use insecure port and protocols, these devices are rarely updated with the latest secure cipher configurations.

    why would google work? they not secure lol

    Big services often leave insecure ciphers in place because they don't care if you embarrass them on Reddit, and they'd rather you have a false sense of security than a support complaint. Smaller companies get blasted to hell and back for it. Bonus points that almost no one (relatively) uses SMTP to authenticate with their service anyway.

  • lc475lc475 Member

    What smtp port and SSL setting are you using?

    Different ports require different SSL setting:

    Port 25: Plain or STARTTLS
    Port 465: SSL
    Port 587: Plain or STARTTLS

    Some ISP blocked smtp port 25 by default.

  • @lc475 said:
    What smtp port and SSL setting are you using?

    Different ports require different SSL setting:

    Port 25: Plain or STARTTLS
    Port 465: SSL
    Port 587: Plain or STARTTLS

    Some ISP blocked smtp port 25 by default.

    465

  • lc475lc475 Member

    @socialzzz said:

    @lc475 said:
    What smtp port and SSL setting are you using?

    Different ports require different SSL setting:

    Port 25: Plain or STARTTLS
    Port 465: SSL
    Port 587: Plain or STARTTLS

    Some ISP blocked smtp port 25 by default.

    465

    The smtp server you originally want to use is self hosted? Most recent linux distros disable TLS < v1.2 by default. You have to enable TLSv1.1 or even TLSv1.0 for some old devices.

  • socialzzzsocialzzz Member
    edited June 2023

    @jar this is what i have available

    Active Ciphers

    TLS_AES_256_GCM_SHA384
    TLS_AES_128_GCM_SHA256
    TLS_AES_128_CCM_SHA256
    ECDHE-ECDSA-AES256-GCM-SHA384
    ECDHE-RSA-AES256-GCM-SHA384
    ECDHE-ECDSA-AES256-SHA384
    ECDHE-RSA-AES256-SHA384
    ECDHE-ECDSA-AES256-SHA
    ECDHE-RSA-AES256-SHA
    AES256-GCM-SHA384
    AES256-SHA256
    AES256-SHA
    ECDHE-ECDSA-AES128-GCM-SHA256
    ECDHE-RSA-AES128-GCM-SHA256
    ECDHE-ECDSA-AES128-SHA256
    ECDHE-RSA-AES128-SHA256
    ECDHE-ECDSA-AES128-SHA
    ECDHE-RSA-AES128-SHA
    AES128-GCM-SHA256
    AES128-SHA256
    AES128-SHA

    what do i need to do to get it working with mxroute?

  • DPDP Administrator, The Domain Guy

    @socialzzz said: but it wont accept the smtp server

    When you say it won't accept, what errors are you getting?

  • @DP said:

    @socialzzz said: but it wont accept the smtp server

    When you say it won't accept, what errors are you getting?

    Authentication Error SSL, works fine with port 25, not with 465 or 587 (gmail no problem)

Sign In or Register to comment.