[OVH/Hetzner] Which one would you keep?

loay

I have those two dedicated servers from OVH flash sale and Hetzner auction. Both have 2x6TB HDD but the disks on Hetzner server are very old (power on hours: 54379, 34149)

treesmokah

i'd go with anything over ovh tbh.
if those hetz drives fail, they will at least get you new ones in a timely manner.

if it happened on ovh, good fucking luck getting a replacement or any support.

Smith42

Old != Bad

I've seen many new drives fail. If your data is irreplaceable, create backups.

robohost

I'll go with hetzner

emgh

@treesmokah said:
i'd go with anything over ovh tbh.
if those hetz drives fail, they will at least get you new ones in a timely manner.

if it happened on ovh, good fucking luck getting a replacement or any support.

OVH support is known for being slow, but their datacenter technicians are not.

Replacements with OVH is usually done quite fast.

treesmokah

@emgh said:

@treesmokah said:
i'd go with anything over ovh tbh.
if those hetz drives fail, they will at least get you new ones in a timely manner.

if it happened on ovh, good fucking luck getting a replacement or any support.

OVH support is known for being slow, but their datacenter technicians are not.

Replacements with OVH is usually done quite fast.

to get a replacement you have to pass their support, and its often impossible even if you have completely fucked up hardware. there were multiple threads about that here.

the only scenario here why I would go with ovh, is their anti ddos, do not know how does it look on "standard" plans and not "game", but I'd imagine its still better than Hetzner.
back in the day both used to null route on ~200Mbps attack, ovh later improved, hetzner likely didn't.

emgh

@treesmokah said:

@emgh said:

@treesmokah said:
i'd go with anything over ovh tbh.
if those hetz drives fail, they will at least get you new ones in a timely manner.

if it happened on ovh, good fucking luck getting a replacement or any support.

OVH support is known for being slow, but their datacenter technicians are not.

Replacements with OVH is usually done quite fast.

to get a replacement you have to pass their support, and its often impossible even if you have completely fucked up hardware. there were multiple threads about that here.

the only scenario here why I would go with ovh, is their anti ddos, do not know how does it look on "standard" plans and not "game", but I'd imagine its still better than Hetzner.

I’ve had a very good time even with their non-priority billing support.

I was too stupid to understand their interface and they just did what I wanted for me.

treesmokah

@emgh said:

@treesmokah said:

@emgh said:

@treesmokah said:
i'd go with anything over ovh tbh.
if those hetz drives fail, they will at least get you new ones in a timely manner.

if it happened on ovh, good fucking luck getting a replacement or any support.

OVH support is known for being slow, but their datacenter technicians are not.

Replacements with OVH is usually done quite fast.

to get a replacement you have to pass their support, and its often impossible even if you have completely fucked up hardware. there were multiple threads about that here.

the only scenario here why I would go with ovh, is their anti ddos, do not know how does it look on "standard" plans and not "game", but I'd imagine its still better than Hetzner.

I’ve had a very good time even with their non-priority billing support.

I was too stupid to understand their interface and they just did what I wanted for me.

nice.

sadly it wasn't the case with any of my experiences with their support.
that's why i personally couldn't recommend them for anything if you are not willing to spend big racks on their better support packages.

Archie

ovh is bad

wii747

I would just use ovh api to open a ticket for a hardware replacement this way it bypasses the support.

emgh

@wii747 said:
I would just use ovh api to open a ticket for a hardware replacement this way it bypasses the support.

Wait what?

There’s an api endpoint to create tickets to departments not shown in the UI?

itsgoingdown

Can't deal with poor support. Hetzner miles better.

febryanvaldo

For dedicated, usually we need support, Hetzner is better.

tentor

@treesmokah said: back in the day both used to null route on ~200Mbps attack, ovh later improved, hetzner likely didn't.

Hetzner are slow to activate their filters, but once they do (it takes up to 5 minutes for dedicated servers) they filter simple L4 floods a lot better than OVH. However if you need something advanced, for example game protection, I would rather go with Path.net network