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In this Discussion two factor auth code not being sent
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corbpiecorbpie Member
edited May 22 in General

Is anyone else having this issue? In the past the email comes through fine and instantly but now it isn't coming through and I cannot access the panel/support.

Resetting the password email comes through fine.

Did they recently change it to mobile number and those who only have email added are locked out?



  • NanjaNanja Member
    edited May 22

    I made an account to try to help, I have been meaning too try them anyways.

    It won't let me even turn on two factor authentication, says I need to verify my email.

    Thing is, email was verified and accepted when I created account.

    When I click send me new email for two factor, it says following

    API Response
    Request could not be fulfilled (Bad Request)

    I guess the two factor is broken.

    EDIT: I finally accessed the two factor, it will only allow me to setup phone based authentication. Like Google Authenticator or Authy. Email verification was not an option.

    Thanked by 2greentea corbpie
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