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WHMCS Blocked Sender
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WHMCS Blocked Sender

ChalipaChalipa Member

Hi,

All tickets sent to WHMCS departments are marked as "Blocked Sender". I have POP3 mail piping set.

https://jmp.sh/VT3EEYgH

I have to "Ignore Error and Import"

https://jmp.sh/J2fKwOeQ

So the mail/tickets are registered. Even when I do this, replies sent by clients are Blocked again.

I do not have any kind of spam protection set.

What could be causing this?

Comments

  • I lost my old account. Just wanted to say I solved this.

  • Thank you for the update.

  • ChalipaChalipa Member

    @Geekfrog said:
    I lost my old account. Just wanted to say I solved this.

    huh?

    What are you talking about?

    Which account?

  • @Chalipa said:

    @Geekfrog said:
    I lost my old account. Just wanted to say I solved this.

    huh?

    What are you talking about?

    Which account?

    The @Chalipa one, i guess.

  • Thanked by 1sasslik
  • @Chalipa said:
    Hi,

    All tickets sent to WHMCS departments are marked as "Blocked Sender". I have POP3 mail piping set.

    https://jmp.sh/VT3EEYgH

    I have to "Ignore Error and Import"

    https://jmp.sh/J2fKwOeQ

    So the mail/tickets are registered. Even when I do this, replies sent by clients are Blocked again.

    I do not have any kind of spam protection set.

    What could be causing this?

    It is possible that the emails from clients are triggering a spam filter within WHMCS or your email server. Check your spam settings and whitelist the email addresses of your clients.

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