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what happen with virmatch? service down for 2weeks
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what happen with virmatch? service down for 2weeks

I opened a ticket , but no answer

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Comments

  • NanjaNanja Member

    How'd you open a ticket, I can't even find virmatch website.

    This probably isn't the best place to ask for support, I don't think virmach even communicate here anymore.

  • DPDP Administrator, The Domain Guy

    @vrusu said: what happen with virmatch?

    As a LowEndTalk Forum member, I'm unable to provide specific details. I recommend checking recent news articles, visiting Virmatch's official website, or reaching out to their customer support for the most up-to-date information on their current status and any significant developments.

    Free Research Preview. LowEndChatGPT may produce inaccurate information about people, places, or facts.

  • WebProjectWebProject Host Rep, Veteran

    @vrusu said:
    I opened a ticket , but no answer

    To get answer you need to pay them.

  • VoidVoid Member

    Wait sixtynine months and your ticket will be merged and closed.

  • lq9xlq9x Member

    Why don't you go to their headquarters to ask instead of being here?

  • somiksomik Member

    As per the LES forums, VirMach is under DDOS attack. So their servers are not reachable.

    Link: https://lowendspirit.com/discussion/5175/virmach-complain-moan-praise-chit-chat#latest

  • you need to open more tickets to get attention.

  • VoidVoid Member

    @somik said:
    As per the LES forums, VirMach is under DDOS attack. So their servers are not reachable.

    Link: https://lowendspirit.com/discussion/5175/virmach-complain-moan-praise-chit-chat#latest

    Rejoice! New free IP/Location changes.

    Thanked by 1ariq01
  • emghemgh Member, BF Ambassador

    Please, keep this forum to lowend providers.

    Virmach, calculating by hourly cost based on actual uptime, is far from lowend.

  • rcy026rcy026 Member

    If the service has been down for 2 weeks something is seriously wrong, virmach is usually down much longer than that.

  • bvgfao40723bvgfao40723 Member
    edited May 2023

    Yes, this is the genuine VirMach. There is no other way but to wait.

    You won't get attention by opening more tickets, you'll just get banned.

  • @vrusu said:
    I opened a ticket , but no answer

    Why wouldn't you include the location?

    Why wouldn't you include Virmach's Network Status page update?

    Why don't you care enough to make a decent post? I'm suspecting your ticket lacked useful details and won't get a response if the OP just doesn't care to put just a smidge of effort.

  • vrusuvrusu Member

    my service is down for a month now.
    Status page: Last Updated 05/18/2023 21:54
    no ETA

  • Hi your current ETA is pending. We will provide you an ETA once one is available. Thanks!

  • WebProjectWebProject Host Rep, Veteran

    @cybertech said:
    you need to open more tickets to get attention.

    You need to pay them to get attention to your support ticket!

    Thanked by 2BetaRacks commercial
  • angstromangstrom Moderator

    virmatch are definitely no longer in business

  • defaultdefault Veteran

    Virmach is working. My servers are up.

  • KebabKebab Member

    you got virmach'd

    Thanked by 1emgh
  • In fact, my ticket has not been restored for almost 1 year.

  • emghemgh Member, BF Ambassador

    @TimboJones said:

    @vrusu said:
    I opened a ticket , but no answer

    Why wouldn't you include the location?

    Why wouldn't you include Virmach's Network Status page update?

    Why don't you care enough to make a decent post?

    And finally, why are you a client?

  • emghemgh Member, BF Ambassador

    @default said:
    Virmach is working. My servers are up.

    🙋‍♂️

    Thanked by 1danielyi
  • @emgh said:

    @TimboJones said:

    @vrusu said:
    I opened a ticket , but no answer

    Why wouldn't you include the location?

    Why wouldn't you include Virmach's Network Status page update?

    Why don't you care enough to make a decent post?

    And finally, why are you a client?

    Cheap Windows servers in Seattle. Alternatives are about 50% more money for less specs.

    It's backed up regularly so when it eventually dies and doesn't get replaced, I'll just host it from home as my home internet went 1000/120 (unlimited) last year. I'm already invested in powerful servers, hard drives and UPS', so my VPS days are dying especially as more data is lost in datacenters and causing me as much or more hassle than just doing it myself. Email and websites on cheap shared hosting and services moved to home.

  • febryanvaldofebryanvaldo Member
    edited June 2023

    I already opened 3 tickets last 2 months, and no response so far.

    @cybertech said: you need to open more tickets to get attention.

    By using cron job?

  • VoidVoid Member

    @febryanvaldo said:
    I already opened 3 tickets last 2 months, and no response so far.

    @cybertech said: you need to open more tickets to get attention.

    By using cron job?

    No. by pressing those shiny buttons.

  • For fun,
    it's how I enjoy my cheap vps on NYCB042 :)
    I'm virmach'd ;)

    Affecting System - NYCB027,042,048

    Since 05/01/2023 23:21 Last Updated 06/24/2023 15:20
    Update: the data recovery process should be complete by mid-week, approximately the 21st or 22nd. This is only an estimate. We apologize for the major delays. You'll be credited accordingly.

    NYCB042 data has been successfully recovered. Awaiting service restoration.
    NYCB048 data has been successfully recovered. Awaiting service restoration.
    NYCB027 data has been successfully recovered. Awaiting service restoration.
    NYCB009 data has been successfully recovered. Awaiting service restoration.
    NYCB006 data has been successfully recovered. Awaiting service restoration.

  • Never despair, never ;)
    I smiled when I found out the amount of compensation for the two months.

    Posted by System on 06/26/2023 (23:57)Operator
    Due to the issues with the host node NYCB042, your server has been moved to Los Angeles for the fastest resolution. We apologize for the extended downtime and have credited your account with $1.25 to compensate for the downtime.

    Your server's new IP address is: ***

    We have already automatically reconfigured your server's new IP address so you should be able to connect right away. If you wish to have your server moved back to NYC, reply to this ticket to let us know. Please note that in order to migrate your server back to NYC, there will be additional downtime and your IP will change again.

    Thanked by 1danielyi
  • JabJabJabJab Member

    @commercial said: I smiled when I found out the amount of compensation for the two months.

    and how much do you pay for this server? I would assume around 8$ yearly? :D

  • @JabJab said:

    @commercial said: I smiled when I found out the amount of compensation for the two months.

    and how much do you pay for this server? I would assume around 8$ yearly? :D

    Much more ...

  • ZreindZreind Member

    @commercial said:

    @JabJab said:

    @commercial said: I smiled when I found out the amount of compensation for the two months.

    and how much do you pay for this server? I would assume around 8$ yearly? :D

    Much more ...

    $15? :D

  • taubintaubin Member

    Welp, I came here to see if there was anything up with Virmach after my service being down for nearly a month, and no reply to my ticket.

    Lesson learned I guess. Thank goodness it was super cheap and I didn't actually have anything I cared about there.

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