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Shutdown - A safe shutdown
Stop - Kills the server immediately (only use when shutdown fails or when the server hangs)
Each provider may be different, but most of them work like this:
Shutdown - Triggers the running server to perform a normal operating system shutdown. This is a "graceful shutdown". It should work, but may potentially fail. (I prefer to shutdown servers using the operating system's shutdown capability, but this works. If this is a multi-user system, then other connected users may not be prepared for a server shutdown.)
Stop - This will turn off the virtual machine instantly, like disconnecting the power cord on a physical computer. It should always "work", but may leave the files and system in an undetermined, damaged state. Use this in an emergency.
Most likely / commonly: Shutdown is normal software shutdown, and stop is hard off.
Akin to your local compute clicking power button shortly which initiates the windows shutdown procedure.
Stop is akin to cutting the power off.