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Comments
Yes. The ticket has not been responded yet.
My recommendation is to report them to the Pawtucket Police Department through Fax.
Fax: (401) 727-9133
They responded to the ticket only after I had opened a dispute on Paypal. Lol. Then now they stop responding after delivering the VPS which I don't need anymore because of the 3 days waiting time. What a scam.
Yes, they even don't reply my ticket. I don't have a service with them, just curious how they will respond to the non users.
prem
They actually replied one of my ticket yesterday and said they'll see what they can do. So I think now I need to wait for another 3 days to get a response.
Hahaha, it's been 3 days since i created a ticket.
they haven't replied after saying that they'll look into my vps, its been a few days now..
Mod or admins should take a look at this matter. My ticket is not responded from 4th April.
Well I tried to create a thread about that but LET admin said that we should lower our expectation. Lol.
Easter
Weekend is one more excuse, some companies can use and not limited to the following excuses: support team on holiday, power cut, weekends, national holidays, not in mood to answer any tickets, too busy try again in few weeks, wait for a response, $15 ticket charge as we unmanaged service and CBA to response even if it’s pre-sales / sales ticket, etc
You're not in business relationship with mods or admins who are there to voluntary manage the forum, but hosting company non related to the forum.
Hosting company may sucks, but what do you expect from some forum moderators to do in their free time?
Apologies for the delay in responding to this post.
If people have an issue, can they please PM me with details and I will look into it? I see no pending orders at the moment. Granted, some orders have had delays with activation which I apologize for and some tickets have also had delayed responses but you are paying very little money and these are unmanaged so I don't think there is an expectation that we respond within 5 minutes.
Again, there are no pending orders at the moment so I need to know about these issues if they are still outstanding. There are also no tickets about pending orders at this time.
I apologize if people have had issues but I can't resolve problems if I don't know about them.
That's why they are opening tickets - to formally let you know.
Hmm...
Customer paying the price you offered, why blame them?
well, another one to add to my list.