Sorry for saying greencloudvps wasn't good after sales
As it was the second time this issue had occurred and had caused me to lose a lot of traffic, I was very angry and felt that compensation was due to me, otherwise I would not have continued to post on the forum. I do take responsibility for this as I did not know how to check error logs and believed it was a VPS failure that warranted compensation. However, when the customer manager contacted me and said that no compensation would be given, I became even more angry (even though we had previously agreed to exchange the VPS and receive 15 days of compensation), which led me to post on the LowEndTalk forum. I would like to clarify that my post on the forum did not involve any "blackmail" as I had already closed the service ticket at the same time as posting (can check the timestamps). It was purely because I was unhappy. I apologize for any inconvenience caused and acknowledge that I did not consider my actions carefully enough.
1,Because I don't have the ability to troubleshoot, I just compare with other machines. I should improve my abilities instead of Posting complaints here.
2，It is wrong for me to interpret their kindness of replacing vps and giving 15 days as compensation for the failure of vps.
3,I have been using Greencloud for nearly 3 years (there were 4 vps before), and all of these were purchased from their vps. There is no so-called "extortion". My machine usage is very low, and I only use the most basic network programs. In my opinion, the difference between 2-core and 4-core CPUs is not significant. The root cause is that I am not satisfied with the previously agreed plan to replace the vps and extend the 15 day period with their after-sales personnel. Then their account manager arrived and said that there was no compensation under the terms of service, which caused me to post here due to the psychological gap.
Finally, I would like to say that the price and after-sales service of Lvyun are both very good, otherwise I wouldn't have bought so many vps