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Netcup Billing Question
Hello,
I have a question about Netcup billing.
I ordered the VPS 200 G10s iv for 3.25 EUR. But when I got the invoice. I saw that the price tripled. I also noticed that the quantity is set to 6 but I only ordered 1 VPS from them, then I also saw the billing period is every 6 months. Does this mean that the invoice that I will be paying will be good for 6 months right? And also I don't live in Germany, yet they still impose that 19% VAT, is that normal? Just need some clarification. Thank you in advance!
Comments
Yes, the service can be cancelled anytime and they will refund you remaining months/hours. The 19% VAT is also for all customers.
Yes, the billing period is every 6 months:
https://www.netcup.eu/bestellen/produkt.php?produkt=2991
And yes, private customers from outside of the EU are expected to pay German VAT at netcup
Ahh I see, Thank you! Will evaluate their services first to see if the performance and the network is good.
Ohh okay, It's kinda weird for me that I need to pay German VAT even outside the EU. Thank you!
I have a tax-free account of netcup.
How? Can I contact their support to have this too?
It's impossible. You need the company's relevant documents to prove it. It's very strict.> @loay said:
Where is your company located? Germany?
Quantity being 6 is super confusing.
Nice! I also contacted them about that and said that they will remove VAT on my future billing statement (after 6 months). I don't live in Germany nor in the EU anyway.
It is indeed, but the support explained it to me and I understood it. But they really need to show the billing period in a different approach. Many people will think that they bought 6 VPS when in fact that it is the billing period (I know I am hahaha).
Thank you! I should contact them too.
i saw RS 1000 G9.5 as 1 month contract and 1 month billing so for this also i have to pay 6 month in advance?
No, you will pay for the 1 month and you can cancel it at the end of this billing period. You'll find the option to do so from the control panel.
Was worried as lot of people complaining about the same. Right now using contabo vps but it sucks royally. let me try this one.