My hetzner administrator account's email change need help

webstyle007

Can some one connect me with hetzner guys i got email ur email ids are change and my servers are in danger 2factor not enable.

Teko

You can call them directly.

https://www.hetzner.com/support-center

webstyle007

@Teko said:
You can call them directly.

https://www.hetzner.com/support-center

but today is Saturday they will attend call?

Teko

@webstyle007 said:

@Teko said:
You can call them directly.

https://www.hetzner.com/support-center

but today is Saturday they will attend call?

You may try giving a call to Data Center, it is 24*7.
I don't know whether they will handle account issue.

webstyle007

I called hetzner but they are unable to answer phone calls on holidays. I have sent multipule required on support.

webstyle007

@Teko said:

@webstyle007 said:

@Teko said:
You can call them directly.

https://www.hetzner.com/support-center

but today is Saturday they will attend call?

You may try giving a call to Data Center, it is 24*7.
I don't know whether they will handle account issue.

They are not abel to do anything i have to wait for monday

jar

If you describe the problem here it’s at least plausible that someone here may have an idea of how you can navigate around it without provider intervention. It surely can’t hurt.

webstyle007

@jar said:
If you describe the problem here it’s at least plausible that someone here may have an idea of how you can navigate around it without provider intervention. It surely can’t hurt.

Somone change my email ids on hetzner adminstrator.

jar

@webstyle007 said:

@jar said:
If you describe the problem here it’s at least plausible that someone here may have an idea of how you can navigate around it without provider intervention. It surely can’t hurt.

Somone change my email ids on hetzner adminstrator.

Yikes. Hey @Hetzner_OL any chance you’re around?

Falzo

@webstyle007 said:

Somone change my email ids on hetzner adminstrator.

Question aside how this could happem with tfa in place, what you wanna do is preparing your ID and stuff already.
They'll ask you for it of course. They need to verify you are really the account holder before being able to change anything. (orherwise anyone could call and have it changed...)

Hetzner_OL

Hi there, I responded to your private message, please check your inbox -Lea

webstyle007

@Hetzner_OL said:
Hi there, I responded to your private message, please check your inbox -Lea

Already replied.

webstyle007

issue resolved thanks @Hetzner_OL