Internap suffers ransomware attack.
This seems to have flown under the radar. Internap experienced a ransomware attack and as a result has ceased offering email, database, and website services. - It does not appear they were able to restore any backups.
On Wednesday, September 28th, between the hours of 2:11 am CDT and 5:41 am CDT, INAP was the target of a ransomware attack that affected the services we provide to you. One of our support technicians discovered the security issue at 8:00 am, CDT. INAP’s Chief Information Security Office was notified and invoked the incident response plan. The incident response team was able to determine the root cause and attack vector used, and quickly remediated the issue to prevent further damage. This was completed approximately at noon, Wednesday September 28th.
Unfortunately, your services are not recoverable because of this attack.
Additionally, multitenant website, database, and email hosting services will no longer be available following this event. We will be terminating these multitenant hosting services and removing the charges from your account effective immediately. The multitenant “GuestDNS” service was not impacted, and you can continue to make any DNS changes through the control panel.
Our recommended path forward is to re-create any affected services on a bare metal server and to upload your data from your local copies if available.