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Congratulations on your backup
luckily OP has high intelligence to backup.
you should have changed the title to more specific one like:
MaxKVM Singapore Down (Again)
activated disaster recovery plan?
UPDATE:
Its up now. Downtime: about 1 hour.
Which upstream are they asking to harass this time?
Last month they said:
Millions lost
That is acceptable. They offer a 99.9% sla.