If their sales people¹ don't even make a claim about uptime when asked, walk away as fast as you comfortably can. That is as bad as them making obviously exaggerated or otherwise too-good-to-be-true claims.
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[1] assuming you asked “support” for the information before becoming a customer
Comments
If their sales people¹ don't even make a claim about uptime when asked, walk away as fast as you comfortably can. That is as bad as them making obviously exaggerated or otherwise too-good-to-be-true claims.
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[1] assuming you asked “support” for the information before becoming a customer