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My KIMSUFI server is down for last 1 hour.
My KIMSUFI server is going down for the last 2 days. Now it's the third time. Normally they will do a hard boot and its works after 30 mins. Now it's almost 75 mins and no response.
Our team of technicians on site (operational 24/7), has been informed
of the fault and will intervene on your machine.Please be aware that other interventions may currently be in progress and
an intervention lasts on average 30 minutes per machine.We are therefore not able to give you more details on the starting time
of the intervention.You can see a general display of the machines currently in fault and
in intervention across our network at the following address:
How can we contact them easily? I noticed that my kimsufi login will also stop working whenever the server goes down!
Any tips?
Comments
Did you turned on monitoring?
Seems like the motherboard is gone. Got it replaced in 1 hour. its back!
In terms of hardware support, ovh is very good.