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The control panel of virmach is unavailable for a long time
I purchased the Plan of Ryzen Special 1536 at virmach on March 12, but the control panel has been unavailable until now. I can't get the initial root password and I can't reinstall the OS. It's been almost 2 days since I submitted a ticket and it has not been processed until now.
debug data:
Main IP pings: true
Node Online: false
Service online: online
Operating System: linux-almalinux-8-x86_64-gen2-v1
Service Status:Active
Registration Date:2022-03-12
Comments
WHMCS: You can customize the colors of your control panel.
Virmach:
Don't give me any ideas. I'll fully turn it into an animated rainbow.
We have a lot of tickets, and as mentioned on the sale thread there will be some issues. I do apologize, it definitely wasn't intended to be this problematic and it will be resolved ASAP, but we may not get to your ticket until it is already resolved for everyone.
From the time of purchase until now, it is not possible to log in, there is no initial root password. What a long wait.
I purchased the instant provisioned location of Seattle. But until now it is not available and no reply to my ticket.
It's been 4 days since I purchased it, I don't want to wait anymore, could you refund for me?
Invoice #1397286
Ticket #188556