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Does boomer.host have ticket support?
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Does boomer.host have ticket support?

My VPSs go offline since few days ago but the 'create ticket' button on their new client panel redirect to client area's homepage and both old panel ticket and email have no response.
Is there any one have the same issue recently with this provider?

Comments

  • MannDudeMannDude Host Rep, Veteran

    You need to write a strongly worded letter to the editor of your local newspaper.

  • Just email them. Their email is on the first line of their homepage.

  • cybertechcybertech Member
    edited March 2022

    @PhantomPain said:
    My VPSs go offline since few days ago but the 'create ticket' button on their new client panel redirect to client area's homepage and both old panel ticket and email have no response.
    Is there any one have the same issue recently with this provider?

    the owner does not look at tickets. he only responds to discord.

    and it must be between 8am to 10am only.

    if your vps is too cheap and not worth his time, then bad luck.

    Thanked by 1PhantomPain
  • deankdeank Member, Troll

    OP's username checks out.

    Thanked by 1Erisa
  • yoursunnyyoursunny Member, IPv6 Advocate
    edited March 2022

    MJJ @dahartigan has rated yoursunny summer host higher than Boomer in his review.
    Neither provider has ticket support, but I have better automation and proactive monitoring than Boomer so that my services rarely have an outage in the first place.

    Thanked by 1dahartigan
  • @cybertech said:

    @PhantomPain said:
    My VPSs go offline since few days ago but the 'create ticket' button on their new client panel redirect to client area's homepage and both old panel ticket and email have no response.
    Is there any one have the same issue recently with this provider?

    the owner does not look at tickets. he only responds to discord.

    and it must be between 8am to 10am only.

    if your vps is too cheap and not worth his time, then bad luck.

    You are right, it's not worth that time and better to move on.

  • @cybertech said:

    @PhantomPain said:
    My VPSs go offline since few days ago but the 'create ticket' button on their new client panel redirect to client area's homepage and both old panel ticket and email have no response.
    Is there any one have the same issue recently with this provider?

    the owner does not look at tickets. he only responds to discord.

    and it must be between 8am to 10am only.

    if your vps is too cheap and not worth his time, then bad luck.

    Only two hours a day? Gosh.
    and that two hours of which timezone?

  • yoursunnyyoursunny Member, IPv6 Advocate

    @foitin said:
    and that two hours of which timezone?

    It's WVCT timezone.

    West Virginia Coal Time

    West Virginia Coal Time (WVCT) is unlike any other type of time. In fact, it really has nothing to do with time at all. It's basically, "We'll do what we want, when we want".

    Examples are: 

    • What time is breakfast? Whenever we get out of bed. 
    • What time does school start? Whenever we get there.
    • Foreman says to be at work by 9:00 am. It may be after lunch when we show up.
    • Sunday mass starts at 0800 hours. You'll be lucky to see us by the closing hymn.
    • Chloe requests a geocache to be published at 12:00 noon. It gets published at 7:45 am.
    • Georick402 asks for a 0900 hours posting. It doesn't get published at all.

    The only exception:

    • College football kickoff is at 1:00 pm. Kicker kicks the ball at 1:00 pm

    Excerpt from https://coord.info/GC8323X

  • HotmarerHotmarer Member
    edited March 2022

    Boomers don't need a ticketing system because they write letters.

    @PhantomPain Have you tried sending letters yet?

    Thanked by 2HostSlick karjaj
  • darbdarb Member

    Send a fax for faster response.

    Thanked by 1pike
  • He only accepts telegrams, preferably a singing telegram 😆

  • yoursunnyyoursunny Member, IPv6 Advocate

    VPS from the meme host started its 5th downtime (of at least 30min) this year.

    The monitor box7 Boomer DWH (64.112.125.58) is currently DOWN (Host Is Unreachable)

    Event timestamp: 2022-03-11 23:52:31 UTC+0

    UptimeRobot will alert you when it is back up.

    link to previous outage

  • raviravi Member

    @yoursunny said: VPS from the meme host started its 5th downtime (of at least 30min) this year

    Mine VPS is also down. :(

  • Boomer will deadpool soon. There is no way he's sticking around.

  • My Boomer VPS has been down for a couple days as well.

  • RecDRecD Member

    One of your uptime monitors is now UP.
    Monitor: BoomerHost
    Target: Server Agent
    Downtime: 1 hr 28 min

    up now

  • yoursunnyyoursunny Member, IPv6 Advocate

    @yoursunny said:
    VPS from the meme host started its 5th downtime (of at least 30min) this year.

    The monitor box7 Boomer DWH (64.112.125.58) is currently DOWN (Host Is Unreachable)

    Event timestamp: 2022-03-11 23:52:31 UTC+0

    UptimeRobot will alert you when it is back up.

    link to previous outage

    The monitor box7 Boomer DWH (64.112.125.58) is back UP (Host Is Reachable) (It was down for 2 hours and 28 minutes).

    Event timestamp: 2022-03-12 02:20:59 UTC+0

    Well, he gotta turn off the server once in a while to squeeze $100 out of electricity bill, so that he can buy Provider Tag and continue scamming selling to unsuspecting users.

    Thanked by 1dahartigan
  • raviravi Member

    @ravi said:
    Mine VPS is also down. :(

    UPDATE:
    vps up after downtime of 3 hours and 13 minutes.

  • did they buy the autoboot™ technology?

  • @cybertech said: did they buy the autoboot™ technology?

    Last I know Kunnu was selling that.

  • You guys are getting scammed IMO

  • @RecD said:
    One of your uptime monitors is now UP.
    Monitor: BoomerHost
    Target: Server Agent
    Downtime: 1 hr 28 min

    up now

    Which uptime monitoring service you use?

  • RecDRecD Member

    @Specsblue said:

    @RecD said:
    One of your uptime monitors is now UP.
    Monitor: BoomerHost
    Target: Server Agent
    Downtime: 1 hr 28 min

    up now

    Which uptime monitoring service you use?

    HetrixTools

  • Mine still hasn't booted back up:

    I can neither SSH in nor access the control panel (not that I care).

  • Maybe he cancelled your plan without notifying you, like he did with me lol. I knew what I bought, I have no shame. I just know karma catches up with people over time.

  • doghouchdoghouch Member
    edited March 2022

    @jugganuts said:
    Maybe he cancelled your plan without notifying you, like he did with me lol. I knew what I bought, I have no shame. I just know karma catches up with people over time.

    whatever, it was a few bucks lol

    could’ve been a good cup of coffee, but alas — i somehow managed to end up with a boomer.host box :smile: (IIRC i bought it to monitor how overloaded the host node was lol)

    edit: yep, it’s gone!

    Thanked by 1yoursunny
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