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GreenCloudVPS cpu policy, burstable up to 10 minutes ?
Hello fellow LET user, I'm here to ask you something.
I'm interested in greencloudvps offer, I plan to use one of them server for my small production site. I've been reading their ToS and found they only allow burstable cpu up to 10 minutes and reserve the right to terminate any account.
The thing is, I run production site with small number of user (under 200), and sometime when an user process something in our site, it will bring up 100% SQL process for several minutes, I never measured how long the burst take, but it will eventually go down.
I didn't operate anything suspicious on all my server, but the policy scared me a little because the offer only valid for bianually payment. I'm scared they'll terminate my account because of the burst caused by mysql (ultimately loses my money).
Have anyone have same problem (maxed out cpu) on greencloudvps ? Do they ban you immediately or give some notice ?
Thanks !
Comments
Once there was an issue(my end) on my server which caused 100% cpu usages for several hours. They shutdown the server & sent me an email about the issue. Usually provider doesn't give much attention as long as your usage doesn't effect the neighbors.
Usually, some provider give us 1st, 2nd, and 3rd warning like this
It's a hard question to answer to be honest - after all, if you burst for more than what the policy says, they have the right to suspend your account. If it is production you are looking for and you know these bursts will possibly go over the limit, look for dedicated core vpses. As much as I don't like the contracts, check out netcup.eu. alternatively, there is php-friends and avoro.eu. the prices may be more overall than greencloud but you have full use of the cpus you buy. Good luck!
just get a bigger vps so you wont hit 100%.
They will shut down your VPS and send you an E-mail.
You can reboot by yourself however do not burst too many times, or they will suspended.
VPS = Virtual Private Server
VDS = Virtual Dedicated Server
Find the latter one if you need exclusive resources.
On VPS:
You can set systemd limits to throttle the CPU quota of the SQL server.
Jobs will run slower but you'll never exceed provider fair use.
On VDS:
Hammer the cores and blast the ports with no mercy.
To the OP: We have not terminated any VPS due to CPU abusing, you will receive notification emails in this case, if repeated then the VPS will be powered off/suspended to avoid negative impacts to other customers. We can reactivate it once you open a ticket.
You can burst for more than 10 minutes, normally we would leave the burstable period to ~ 1 or a few hours as long as it does not affect other customers.
If SQL goes to 100% CPU for an hour, something needs to be fixed with the design anyway.
That's really nice. Thanks for the explanation.
CPU running at 100% usually means potentially a bug in the applications or runaway query. Some providers suspend you if you exceed 30%. Even if this 30% threshold is in the T&C, it is difficult for any user to monitor usage for that level since usage moving from 25% to 33% appears to be normal behaviour and you may not know what needs to be done.
But 100% usage will triggers an investigation.
Kudos to GreenCloudVPS.
Thanks, guess I'll need a vds then.
To my understanding, blasting the ports on a VDS may not be recommended as VDS just guarantees exclusive use of CPU.
As per GreenCloudVPS TOS (let's take it for an example in terms of resources), resources may include bandwidth.
and
I got a 5555 plan in NY datacenter yesterday and wanted to ffmpeg sth and then I found the TOS.
And for @Liso , @MikeA offers VDSes which (at least some) are hosted by OVH. Here are some out-of-stock plans (which means you may have to wait for some time)
https://extravm.com/billing/store/specials
I still don't think it's clear though. If I get the 5 core VPS, then that means that if I burst all cores I will have a CPU load of 5.0. Is that equivalent to 100% burst?
And does 30% then mean that I can run a core at 100% since that would only be 20%?
Or does 100% burst mean one core, regardless of how many cores I've got?
@NDTN would have to clarify, but typically none of the cores are dedicated to you so 100% means using one core.
no, i can say you cant use 100% for 1 core for morethan 10 minutes. im tested it before got suspended for severaltimes because of cpu abusing, i have hospital application and when it goes to busy tada it get down,
my package have 4 core 8GB RAM and when it come 100% for 1 cpu core for 10 minutes my VPS are goes down shutdown and after that suspended.
For terminating im sure they are professional for their job on that, you not got terminated just suspended.
for testing project you can use their vps but not for more than that or if you have project will small resource you can use their VPS. but for high load cpu forget it u need dedicated cpu.
Worst provider for CPU monitoring, they shut me once rightly as the update catch the memory leak, after they shut you down periodicly even if CPU use is very low 4-5%
and their support just talk shit and say next time they will have prof of your CPU abuse, never provide and still shut down your VPS, at least got partial refund and no thanks its defo chines crap quality level