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eNom data center migration mistakenly knocks sites offline
eNom domain registrar, which manages over 15 million domains, is experiencing a botched server migration resulting in all domains using its servers being down for over a 24 hour period.
Maintenance window has been extended multiple times, and the issue is still ongoing.
Customer websites are down.
Emails are not delivering.
"What's absolutely nuts about this is we can not change our NameServers due to eNom itself is down (going on 24 hours now). Never in my life have I been in a situation where I can't route around network issue at the root domain records level. We are totally trapped!"
eNom customer
One of the affected websites is Certitudes, a geocaching puzzle checker, which creates great difficulty for geocachers around the world.
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Comments
I thought you were lowend.
40 hours by now and I am sure this will result in hell lot of domains migrated elsewhere when they get back.
This much long downtime means they have something fucked up like data loss, busy in recovering ?
Quarterly reminder that even the big dogs mess up.
This honestly feels like a "cruft" issue. Basically a lot of really old ass legacy things that were strung together 10 years ago and it never got addressed.
"Oh fuck why is that reliant on that?"
Francisco
Could be. But regardless of the issue, makes me feel a bit better that even industry giants can have major issues. See GoDaddy, Facebook, Google, Amazon, etc. Seems like every couple months.
I was thinking to migrate my domains somewhere else, now I am not thinking anymore, pretty sure about it.
Luckily I got my primary ns somewhere else
I only know this because I can't access Certitudes.
It's back now.
It's a good idea separating registrar and nameserver.
A downtime at the registrar doesn't normally affect nameserver.
A downtime at the nameserver can be resolved by changing to a new nameserver at the registrar, although this could take several days.