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ISPManager didn't even fulfill half of what they had planned
Dear ones, look at this little shame. Users which are paying for slow development, and this is over 5 months old and yet half of them weren't even done as advertised. What is happening? Anyone in the know who knows something?
https://www.ispsystem.com/software/ispmanager/changelog
Maybe they can make half of that in the middle of the year 2022
In your opinion, how is ISPManager dealing with the situation?
Comments
Blame it on Covid
I think COVID doesn't have nothing to do with it, since it can be made remotely..
Vepp also
https://www.vepp.com/changelog
Even their billing manager, they rocketed the price and only have 1 reseller now but nothing changed much.
Yes that also are shady from a paid control panel Company. Very shady!
That's disgusting, who they will blame after this? Users paying and they didn't make a half in what they promise, they lack of "compromise" with clients.
Anyone here that have connects with someone inside their team can give a explanation?
Not inside information - just generally, estimating effort in software development is far from an exact science. It's more or less educated guesswork and then on top of that any higher priority work (e.g. serious bugs, paid enhancement work) will push you out even further.
There's also staff retention - you might lose someone during the year that will throw off some of your goals. It can take months (or for some products, years) for people to get properly up to speed, so losing team members can be a big hit to productivity. There's been a lot of movement in the entire software industry over the past year.
I don't think it's unusual to target X items in a year and actually complete half of them. Usually you'll set your roadmap optimistically and adapt as you progress, rather than underestimate how much you can achieve.
Lol. That changelog(aka roadmap) contains too much work. They probably thought things would be easy while actually there's a lot of work under the hood. I don't know their team size but even with a knowledgeable team(it takes years to be knowledgeable with these things) and each divided into smaller groups this is going to take time. Also in current Covid situation things aren't going well with everyone these day. How do I know that? I am doing the same thing. My workstation BRRRRRing 24/7 while building all those PHP, Python, NodeJS, Snort, Firewalld, Lighttpd... binaries.
I've always heard it said, never plan things you might not be able to do... They could give you a basic explanation and why, because they announce the year there!
Possible explanation?
https://www.ispsystem.com/news/ispsystem-and-virtuozzo
if you check the vepp control panel development is also stopped, they promised that they would succeed and do something much better, however everything stopped.
The problem is not that they don't do it all, it's that they didn't even do half of it!
Keeping expectations high is good for people that go for it. Even they can't do all the things but for having a high expectation they actually achieve at least some of it. Another thing that VzLinux integration might have slowed down developments on other areas. Not everyone have too much money to burn like orange panel where they give those teams fancy name like Cobra. To finish all these works in their planned time my estimate is you need at least 35-50 highly skilled sysadmins, developers and web designers only dedicated to this project. And developers and sysadmins are not cheap like LowEnd in any way and I highly doubt they can burn that much money atm having other side projects.
You do need to plan things that you may not be able to make it.
If you draft up a comfortable schedule, people slack and the end product is usually worse than something that was developed in a tight schedule.
For a lowend panel like ISPManager, what did you really expect?
I don't think they are lowend panel. Because they are very used in Russia / Ukraine with large percentage
If you read their post recently, they said 80%:
https://www.ispsystem.com/new/reg-ru
Also if you check partners (you have many more in resellers page)
https://www.ispsystem.com/partners/hosting
Well, of course they aren't bigger than cPanel, but they are also not little how many people thinks.
What I think is that they clearly stopped investing for some reason. I don't know why, but they should at least give an explanation, I understand that these are things that you don't do overnight. But giving an explanation and being transparent with customers is the best thing. Example: this year we didn't reach our goals and objectives, but next year we will improve. Apology etc.
ISPManager is not a bad product, believe me. I already used it. It's very good, besides that their interface was recently renewed. I think people see the cheap price and think it's a weak product, but it's not. I would call it a "premium" product at a low cost, not so much like cPanel but close to it.
Their billing software now costs $35 per month! It was cheaper than others before!
It might just be that uptick isn't enough. It's pretty damn hard to shift the market unless you get a big name to push it. It's really difficult to unseat an incumbent platform short of them commiting sudoku (read: cPanel).
Blesta & ClientExec likely have the issue where it's an uphill battle. Blesta has to cherry pick the best ideas to run with as they only have so many developers.
Francisco
Any developer company may facing problem. Right now salary in Moscow for sysadmins may exceed 150-300k Rubles per month for remote work. Because many very big company in Russia (like Gazprom and SberBank) want expand their digital platform. Of course any commercial, small company cannot offer to their employee same salary level. Therefore employee may migrate from one company to another. And if you lost senior developer then you got big enough trouble.
That is only one problem from big list. So with above mention it is not surprise me that many tasks delayed and postponed.
PS. To be honest i never believe in success of Vepp platform. ISPmanager, VMmanager and other traditional ISPsystem products i guess will have good enough future.
Currently, I'm very frustrated with the new updates. They fixed the issue on the PHP settings keeps reverting on debian distros. But now the new issue is that it only uses the default PHP version. So if you have multiple sites on a server then its a mess. Because now the new feature is that each site has its own PHP settings. But the settings are not changing.
Did you open a ticket support with them or open a thread in forum? Is better to contact them...
Recently they change their website instead of giving new updates to their panel!
https://www.ispmanager.com/
Yes, but they aren't small fish you can see right now (they changed website)
https://www.ispmanager.com/ (in the footer) companies who use them, they aren't "small fish" as someone think they are.
Main website also changed? https://www.ispsystem.com/
Something is happening, I don't know what is. But is kind of strange...
In Russia, Ukraine I can confirm they are very famous some Hosts also uses them...
While most of the Asians have 2 inch and that is "big" to them but rest of the world still call it tiny.