Anyone using nextarray server?

permatahost

I saw nextarray offer very cheap offer in their website.
But i couldnt found legit review about this company in let
I also see they got banned here
Anyone using server with them? If yes, How good their support (for hardware n network problem)?

dahartigan

If they are banned here it's very very likely to be a scam.

Advin

I wouldn't recommend it.
I tried requesting a KVM for my colocation server (IPMI was not working). I opened a ticket about it on October 8th, and they kept on giving me responses like "I am forwarding your request to our concern team, they will keep you posted" or "Apologies for the delay. We will get back to you as soon as possible". After around 2 months, they closed the ticket and still haven't given me my KVM for my colocation server.

I've basically considered my server a lost cause.
(Though, it is important to note that this was with YottaVPS which is owned by the same people as NextArray and I believe has the same staff as NextArray)

permatahost

@Advin said:
I wouldn't recommend it.
I tried requesting a KVM for my colocation server (IPMI was not working). I opened a ticket about it on October 8th, and they kept on giving me responses like "I am forwarding your request to our concern team, they will keep you posted" or "Apologies for the delay. We will get back to you as soon as possible". After around 2 months, they closed the ticket and still haven't given me my KVM for my colocation server.

I've basically considered my server a lost cause.
(Though, it is important to note that this was with YottaVPS which is owned by the same people as NextArray and I believe has the same staff as NextArray)

Thanks advin

Ademan

Just logged in to say you dodged a bullet, I found this old thread wondering if anyone else had bad experiences...

I am getting the exact same canned responses "I am forwarding your request to our concern team, they will keep you posted" my spidey senses picked up when I got this response twice on the same ticket (they don't seem able to actually provision a VPS for me that I paid for...) I then noticed that I received all of these responses on the half-hour exactly (12:00, 2:30)

First virmach royally screwed me, now this, I really know how to pick 'em

Ian_Dot_Tech

Man 2021 was quite a year, thanks for the necro post.

lowendclient

They banned because of spam not scam.
However poor technical support as above said.
The only way you can use their server is to use pre-installed Linux.
Neither IPMI nor KVM works.

Advin

Yeah, it's been over a year with still no KVM for my colocation at all in sight. Richard claims to have "lost" my server and will not reimburse me at all for it. I don't know why anyone would trust them for colocation.

Every time I say something bad about NextArray, I get DMed by Richard with some lame excuse asking me to modify my posts/reviews and to recommend them and that my server will eventually be fixed.

They were initially banned on LET for advertising on other people's threads, and Richard was also caught on the LET Discord pretending to advertise NextArray as not an employee.

Ademan

@Ian_Dot_Tech said:
Man 2021 was quite a year, thanks for the necro post.

sorry I was frustrated heh

Ian_Dot_Tech

@Ademan said:

@Ian_Dot_Tech said:
Man 2021 was quite a year, thanks for the necro post.

sorry I was frustrated heh

Yeah I understand, hope you get the issues resolved.