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I was literally looking at htop, with load climbing and climbing to 8 (on a 4 core), which caught my attention. Then the connection was lost...
https://twitter.com/olesovhcom/with_replies?lang=en
He seems fine
it's strange, all my servers at CA are down, but the server at FR is still online.
DR/Cluster/Backuo plans must be between earth and mars, You are laughing let me explain:
My customer main server (Canada) is down but don't worry DR plan will work smoothly and shift all main server data to backup server (Poland) But WTF backup server is also down.. Still don't worry we have 3 servers in cluster lets all services will work from 3rd server (Singapore)..
WTH singapore is also down...
My complete DR theory become failed..
NASA, SpaceX needs your help for DC in MARS.. OmG
Time to have DR on different providers
Woah complete network backbone down!
Oof
Poor guy
This outage is 2 days before their IPO
Well thats for fun, We have DR always on different providers but seriously its weird all down..
OVH should suffer they stole my money
It may be down, but as long as it hasn't gone up in smoke again it will be back.
Seems like OVH is down worldwide
How do I love to use a mix of big and small providers all together. When a big shoulder is down, the small ones can show their strength.
Update from Oles
Ces derniers jours, l’intensité des attaques DDoS a beaucoup augmenté. Nous avons décidé d’augmenter notre capacité de traitement de DDoS en ajoutant de nouvelles infrastructures dans notre DC VH (US-EST). Une mauvaise configuration du routeur a provoqué la panne du network.
Translated from French:
In recent days, the intensity of DDoS attacks has increased significantly. We have decided to increase our DDoS processing capacity by adding new infrastructures in our DC VH (US-EST). A bad configuration of the router caused the failure of the network.
Looks like its coming back
Finally, seems like it's coming back?
Aaaand we are back.
looks like its back
yes, ovh is up again.
All up for me now
and its up, took them less time than facebook
It is coming back
From OVH: The router with the wrong D2 configuration has been cut.
so everything is routed through US, even if the servers are in Singapore/EU datacenters?
Just curious but is it worth contacting OVH support regarding SLA? Would something like this provide some sort of credit or anything to customers?
No, its similar to what happened with Facebook, they fubar'd their BGP route table. BGP routing is global so depending on certain changes you can literally break networks in multiple places by announcing the wrong routes for your IPs. Someone likely fat fingered an update to the BGP table when putting in the new hardware they mentioned.
my 2 cents.
Cheers!
Give it a few days, they'll offer it themselves during the post-mortem. First line phone support will just ask you to make a ticket where you'll get blown off.
Accurate lol
I opened a ticket after 48 hours of my KS-1 not being delivered, and got an email back saying that the order is showing as processing and it will be ready when it's ready, more of less.
Impact to GRA was like 10 min.
Impact to BHS easy 1 hour.