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Properly weird. Nothing like confusing potential customers to stop them from buying your shit.
I feel nuts. What will happen when people starts cancel the services? It will makes the price down too.. ???
Sounds like a Dutch auction, like Hetzner use for their server auctions.
Hetzner’s system is easy to understand - the price drops until the servers are sold, and the time until the next drop are displayed on screen - simple.
Variation of the Dutch auction: https://en.wikipedia.org/wiki/Dutch_auction
Very simple; Time goes by without any services sold price drops, service is bought price goes up.
There's nothing else to it early.
Since there is more than 1 to be sold, the price does not reset to starting price but only jumps a little bit.
Mhm wonder why price is going up then whilst "Available" No. stays the same
Just feels a bit odd, definitely prefer the fixed price discount codes like last time
Available number max is 30, it will not show more available than that.
Also we could've added an server, or someone may have cancelled one or so. There is tons of reasons why the number could go up instead of down. Today we added some capacity.
@PulsedMedia shouldn't traffic included with 6tb plan be unlimited? 4tb plan has 20tb bandwidth , while 6tb only 6tb bandwidth?
Are you sure you're comparing like with like or are you comparing an M1000 with a V1000?
But still why the more expensive has less bandwidth
You can see the 4tb listed in auction has same specs as one listed here https://pulsedmedia.com/value1000-seedbox.php
Different name just for marketing BS?
right, seems the 6tb offer has been reduced for auction
Although it says
Last time V1000 M with 6tb was offered here for 6,99€ it was same specs as regular offer with "Unlimited* External Traffic"
60tb to 6tb is a pretty hard cut...
*edit: maybe just a zero has been forgotten when setting up the auction V1k M product limits?
Cheers
different series too. 6TB nor 20TB is unlimited.
All have "Unlimited"/"Unmetered"/"Guaranteed" (whatever you want to call it, marketing crapola term changes for this) 100Mbps these days tho, you get to that traffic limit you will still have 100Mbps external speed, and no limiting on internal. Only external is limited to 100Mbps.
Different name just for marketing BS?
Completely different series, read the text.
V1000 == RAID0
M1000 == RAID5
The pricing is based on how people value it, not by us. It is an reverse dutch auction, hence if people by 6TB more it will cost more than the 4TB and so forth.
Although it says
60tb to 6tb is a pretty hard cut...
Nope they are completely different specced services. As the name says, V1000 Auction 6TB. That is not the same service as V1000 M.
It is same series, but different plan with lower traffic limit.
@PulsedMedia why there are no one reply the ticket ? open ticket for a week
LOL
Same goes with me, there is no reply for open ticket.
Sorry I didn't know they were actually different products,
Sorry if your ticket replies are delayed. Afaik there is no pending old tickets at this very moment, if there is, ping that ticket. That highlights the ticket as there is new reply so it will be noticed easier.
We are hiring additional staff, and found a person who is interested with previous customer care experience. He will start within a few weeks. Tho it always takes time for people to get up to speed.
There's also a lot of things happening in the backend right now, huge amounts of paperwork to do and big changes for future growth. We are maturing as a company so to speak.
Intent is to keep hiring, especially for customer care & documentation work and put more emphasis on that plus guides. But also looking for other positions, sadly mostly part time positions since it's very very hard to find a person with wide enough skillset for full time position. If you are decent coder with experience on servers we'd need someone to maintain our seedbox software stack btw
ALL THAT PLUS we just received a bigger server shipment Several racks worth of new servers need to be brought online ASAP Sadly my time has been tied up with damn bureaucracy so not even nearly ready for production yet as some backend infrastructure work needs to be completed first (networking, installing new racks etc.!)
Can you point to a working link to get for setting up sonnar as this link doesn't work https://blog.pulsedmedia.com/2015/03/setup-sonarr-nzbdrone-on-seedbox/
oops gotta fix those let's encrypt shenanigans for that server.
link works but damn Let's Encrypt constantly breaks something so this had slipped.
Looking into it now
I think then your ticket system is faulty.
Make sure your ticket is open. We don't look for closed or answered tickets etc. which can be viewed from our perspective as handled.
As i posted that, there was no older active tickets left to be processed.
Further, if making a ticket via e-mail make sure you get the autoresponse of ticket being opened. This is the most common place where things fail.
You can view all your tickets by logging into billing, there's a page which shows your tickets.
We use WHMCS ticketing as-is provided by WHMCS. So if you think their ticketing is buggy, please submit detailed information so we can forward that to WHMCS. Thousands of providers will have the same issue, so if you notice a bug it's a service to a lot of people if you report it.
Okay that looks like user cannot have further interaction with support team on same discussion, is it just one reply from you and ticket is as good as solved or closed even though user likes to discuss it further? Sorry this sounds confusing, can you answer my this question?
you did reply, but, i have reply back and no answer. Maybe i will try ask it here, can you help with migrating data from old seedbox to new seedbox which is still on your service ?
Migrating data using rsync should be helpful and easy thing to do.
Anyone using this boxes how did you get sonarr /radarr to work with included rutorrent or deluge?
@PulsedMedia maybe you know how users connect thier rutorrent or deluge to sonarr/radarr?
I just got a box few days ago and I am quite happy with the performance (atleast deluge rutorrent is very unstable and I avoid using it anyways, also the peering to my isps is really great) but, I just cannot figure how do I connect deluge with my sonarr/radarr instance
https://wiki.pulsedmedia.com/index.php/Connecting_to_seedbox_using_transdroid
Does that help? Meant for transdroid but has the connection settings for rtorrent as rutorrent as the middleman
Deluge probably has something similar, have not personally ever checked.
Incorrect.
You can always reply to a ticket. We just don't go proactively looking for tickets which are considered handled from our side.
Nope that doesn't work,
I even tried url listed in some reddit thread , but , that url gives me this error
Link to XMLRPC failed. Maybe rutorrent is down
But rtorrent is running,
I know I can acess deluge by using : theurl.pulsedmedia.com/deluge-user/
But sonarr and radarr don't accept the url in that format
So can I access deluge by
theurl.pulsedmedia.com:someport
I tried port listed for daemon web ui setting in deluge but it doesn't work.
For the 2 week I used your services I liked it for torrenting speeds are quite nice ,
But without integration with sonarr radarr I don't think I would want to renew as it is 2021 and no one should manually search for torrents
Nevermind I got a workaround to install qbittorrent
127.0.0.1:DELUGE PORT listed on .delugePort file in your homedir if irecall right, or check from deluge.
Sorry but we do not offer this out of the box, you still have to configure that stuff yourself.
Anyone running Jellyfin or Emby on one of these and can share some feedback?
Please don't, if you just want to stream the thing without any things like thumbnail etc, it may work fine otherwise disk speed is too low if you have thumbnail and stuff it will literally take eternity for it to load