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VPS throttle SSH/SFTP speeds to 25kbps - RackNerd
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VPS throttle SSH/SFTP speeds to 25kbps - RackNerd

Hi all,

I got two services with RackNerd (US) this year, and just wonder is it common for providers like RackNerd to throttle my speed down to 25kbps? After raising ticket, they only raised it up to 70Kbps.

Other issues namely are having them placed me on a server that was crawling and getting very low I/O. Tickets has to be raised to get them to shift me out of that server.

Is this common practice in the US? I am looking for somewhere that provides me based on what is advertised, otherwise, having 11TB of bandwidth a month doesn't matter if I am only throttled down to 25kbps.

Comments

  • LeviLevi Member
    edited August 2021

    Submit your order number here and they will double that to 140kbps.

  • dustincdustinc Member, Patron Provider, Top Host

    @explicit said:
    Hi all,

    I got two services with RackNerd (US) this year, and just wonder is it common for providers like RackNerd to throttle my speed down to 25kbps? After raising ticket, they only raised it up to 70Kbps.

    Other issues namely are having them placed me on a server that was crawling and getting very low I/O. Tickets has to be raised to get them to shift me out of that server.

    Is this common practice in the US? I am looking for somewhere that provides me based on what is advertised, otherwise, having 11TB of bandwidth a month doesn't matter if I am only throttled down to 25kbps.

    Hi @explicit — thank you for being our valued customer and we are happy to work with you to resolve this issue. I was able to locate your ticket in our queue and believe there is a misunderstanding here. We do not throttle without notification and nor would we ever do it to a point where it would be in the Kbps range like you stated.

    I see that you were able to achieve over 80.4 MB/s on a speedtest based on your response on the ticket today at 18:59:

    2021-08-23 09:59:11 (80.4 MB/s) - ‘/dev/null’ saved [104857600/104857600]

    This indicates around ~800Mbps of a network speed.

    I believe the issue may be unrelated to network speed at our level, it could be an issue with routing between our network and the remote destination (where you are downloading from).

    In either case, we will follow up with you via ticket, and request MTR's.

    Thanked by 1explicit
  • @explicit said:
    Hi all,

    Hi.. you could perform YABS to get know roughly your VPS performance.

    Put this command on your VPS curl -sL yabs.sh | bash -s -- -

    Thanked by 1explicit
  • It sounds like the Chinese firewall

    Thanked by 2bruh21 AXYZE
  • Sftp throughput is regularly shit for whatever reason. It's not fast and you usually need multiple concurrent transfers to get better throughput.

    Also makes a big difference whether you're transferring lots of small files or few big files.

  • @chocolateshirt said: Put this command on your VPS curl -sL yabs.sh | bash -s -- -

    +1

  • ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2021-06-05

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue 24 Aug 2021 12:42:52 PM +08

    Basic System Information:

    Processor : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
    CPU cores : 3 @ 2899.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ❌ Disabled
    RAM : 3.4 GiB
    Swap : 3.5 GiB
    Disk : 50.7 GiB

    fio Disk Speed Tests (Mixed R/W 50/50):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 88.61 MB/s (22.1k) 1.21 GB/s (18.9k)
    Write 88.85 MB/s (22.2k) 1.22 GB/s (19.0k)
    Total 177.46 MB/s (44.3k) 2.43 GB/s (38.0k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 1.26 GB/s (2.4k) 1.39 GB/s (1.3k)
    Write 1.33 GB/s (2.6k) 1.49 GB/s (1.4k)
    Total 2.60 GB/s (5.0k) 2.89 GB/s (2.8k)

    Looks much better now. I'll be testing the MTR tonight.

  • @explicit said:

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2021-06-05

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Where is network and geekbeck section?

    Thanked by 1NobodyInteresting
  • ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2021-06-05

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue 24 Aug 2021 10:22:08 PM +08

    Basic System Information:

    Processor : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
    CPU cores : 3 @ 2899.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ❌ Disabled
    RAM : 3.4 GiB
    Swap : 3.5 GiB
    Disk : 50.7 GiB

    fio Disk Speed Tests (Mixed R/W 50/50):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 100.50 MB/s (25.1k) 1.34 GB/s (21.0k)
    Write 100.77 MB/s (25.1k) 1.35 GB/s (21.1k)
    Total 201.28 MB/s (50.3k) 2.69 GB/s (42.1k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 1.49 GB/s (2.9k) 1.44 GB/s (1.4k)
    Write 1.57 GB/s (3.0k) 1.54 GB/s (1.5k)
    Total 3.06 GB/s (5.9k) 2.99 GB/s (2.9k)

    iperf3 Network Speed Tests (IPv4):

    Provider | Location (Link) | Send Speed | Recv Speed
    | | |
    Clouvider | London, UK (10G) | 830 Mbits/sec | 69.5 Mbits/sec
    Online.net | Paris, FR (10G) | busy | 41.6 Mbits/sec
    WorldStream | The Netherlands (10G) | 786 Mbits/sec | busy
    Biznet | Jakarta, Indonesia (1G) | 699 Mbits/sec | 27.1 Mbits/sec
    Clouvider | NYC, NY, US (10G) | 850 Mbits/sec | 106 Mbits/sec
    Velocity Online | Tallahassee, FL, US (10G) | 862 Mbits/sec | 114 Mbits/sec
    Clouvider | Los Angeles, CA, US (10G) | 887 Mbits/sec | 779 Mbits/sec
    Iveloz Telecom | Sao Paulo, BR (2G) | 746 Mbits/sec | 83.5 Mbits/sec

    Geekbench 5 Benchmark Test:

    Test | Value
    |
    Single Core | 546
    Multi Core | 1350
    Full Test | https://browser.geekbench.com/v5/cpu/9477798

    Thanked by 1chocolateshirt
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