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BuyVM storage block is down
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BuyVM storage block is down

codydobycodydoby Member
edited May 2021 in Outages

Thanked by 2JasonM default
«1

Comments

  • RickBakkrRickBakkr Member, Patron Provider, LIR
    edited May 2021

    Thanks for reaching out to Franta's Little Helpers Helpdesk!

  • SOMETIMES WE JUST HAVE TO LET THINGS GO.

    Thanked by 1dedicados
  • deankdeank Member, Troll

    SOMETIMES WE JUST HAVE TO LET THINGS GO.

    By someone who can't let things go. Oh, the irony.

    Thanked by 2dedicados bulbasaur
  • yoursunnyyoursunny Member, IPv6 Advocate

    Hello,

    There's a power outage in Luxembourg, causing the corruption of some storage blocks.
    Sorry for the trouble.
    Your bandwidth has been doubled.

    Thanks, LowEndSupport

  • raindog308raindog308 Administrator, Veteran

    My BuyVM storage block is working just fine.

    image

  • jarjar Patron Provider, Top Host, Veteran

    I monitor mine, haven't had an issue in a good while. I have a script that runs on cron and writes a small file, deletes it, and pings pushover if it fails.

    Thanked by 1PandaRain
  • raindog308raindog308 Administrator, Veteran

    @jar said: pings pushover if it fails

    I hadn't heard of that one. Seems super reasonable - $5 one-time per receiving platform (e.g., iOS) with a 7500/month limit.

    Thanked by 2jar vimalware
  • @jar said:
    I monitor mine, haven't had an issue in a good while. I have a script that runs on cron and writes a small file, deletes it, and pings pushover if it fails.

    Could you share that perhaps? I was thinking about creating something similar to monitor mine, but if it already exists and you are willing to share it then that would be great. :)

    -Tim

  • Ok well that explains my problem. I'm assuming the data is gone (NBD).

  • jarjar Patron Provider, Top Host, Veteran

    @Tim_kwakman said: Could you share that perhaps? I was thinking about creating something similar to monitor mine, but if it already exists and you are willing to share it then that would be great.

    Seems my memory failed and I apparently rewrote it to look for evidence in the Dovecot log. Either way it's a good bit of the work done. It goes with this cron job alongside it:

    0 0 * * * /usr/bin/rm -f /root/read_only_alerted_today

    https://clbin.com/8HPkv

  • I was about to send a ticket to ask about the many I/O errors in dmesg, then I saw this. It's somewhat reassuring that I'm not the only one with issues.

    It's curious only some slabs are affected though. Only the one I rented recently is borked.

  • Mine just crashed as well

  • DecicusDecicus Member

    Mine seems to be fine now. Noticed I got kicked off SSH because of a VM reboot. Once I logged back in, slab was accessible again (and I didn't notice any data loss).

  • MikeAMikeA Member, Patron Provider

    @raindog308 said:

    @jar said: pings pushover if it fails

    I hadn't heard of that one. Seems super reasonable - $5 one-time per receiving platform (e.g., iOS) with a 7500/month limit.

    I've used Pushover for years, and have it used with a bunch of scripts across most of my systems. Super reliable, good developer.

    Thanked by 2jar vimalware
  • My data is gone sadly, though luckily the data in question was only ~1 day old so all I lost is the time spent setting up a service yesterday.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Demindiro said:
    My data is gone sadly, though luckily the data in question was only ~1 day old so all I lost is the time spent setting up a service yesterday.

    Hello,

    Shouldn't be any loss on the drives unless it was trying to write to it when the drive was out.

    Have you tried unattaching and reattaching? You can ticket and we'll check it out.

    Postmortem:

    3 weeks ago or so we had a power strip fail and it knocked 3 of the cluster members offline. When we deployed these nodes we told ROOT that they must be double cabled but they ignored it, it seems.

    Strip died, knocked the nodes offline. 2 of the cluster members came back happily enough, the last one wanted a fsck at the time. It got fsck'd twice (XFS being dumb) and things were fine.

    Today's a repeat of that but on a different member. Nodes cleared up, all vm's rebooted that were attached to it.

    It's possible you placed an order today for a slab and it didn't provision right. If you got a slab that won't show up just ticket and we'll remake it quickly.

    The DC has fixed the double cabling at least....

    Francisco

  • mike1smike1s Member

    @Francisco said: The DC has fixed the double cabling at least....

    We hope :|

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    They took photos of such now. They've been very good in the past about following instructions (the original ryzen nodes & slab node), even the old e3 slices, so I wasn't worried about them botching that.

    Anyway, lesson learned on that one.

    Francisco

  • I bet @Francisco put the storage nodes to use for chia-ing, and disconnected everyone else that was using them 🤣

    Thanked by 3yoursunny Ympker mrTom
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @NobodyInteresting said: I bet @Francisco put the storage nodes to use for chia-ing, and disconnected everyone else that was using them

    "Sorry guys, there was an 'outage'. Unrelated, you see that CHIA doubled in price?!"

    Francisco

  • raindog308raindog308 Administrator, Veteran
    edited May 2021

    @Francisco said: we had a power strip fail

    Dude, using trippelite again? :D

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @raindog308 said:

    @Francisco said: we had a power strip fail

    Dude, using trippelite again? :D

    APC's over there.

    I didn't provide the strips in LUX, they're included with the monster setup fee they charge.

    Francisco

  • Postmortem:

    3 weeks ago or so we had a power strip fail and it knocked 3 of the cluster members offline. When we deployed these nodes we told ROOT that they must be double cabled but they ignored it, it seems.

    Strip died, knocked the nodes offline. 2 of the cluster members came back happily enough, the last one wanted a fsck at the time. It got fsck'd twice (XFS being dumb) and things were fine.

    Doesn't surprise me given most "remote hands" staff are paid peanuts and either don't care or don't get clear instructions.

    Had that before with supposed Highly available stuff where someone messed up and connected things to the same power feed instead of A+B like it was supposed to be done, it happens.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @dragon2611 said:

    Postmortem:

    3 weeks ago or so we had a power strip fail and it knocked 3 of the cluster members offline. When we deployed these nodes we told ROOT that they must be double cabled but they ignored it, it seems.

    Strip died, knocked the nodes offline. 2 of the cluster members came back happily enough, the last one wanted a fsck at the time. It got fsck'd twice (XFS being dumb) and things were fine.

    Doesn't surprise me given most "remote hands" staff are paid peanuts and either don't care or don't get clear instructions.

    Had that before with supposed Highly available stuff where someone messed up and connected things to the same power feed instead of A+B like it was supposed to be done, it happens.

    I was supposed to be the one that deployed the nodes into LUX but with rona that got held up. Still I didn’t want to delay ryzen and slabs there.

    It’s ok, it’s resolved as of now. If anyone is having an issue, please open a ticket and I’ll check it out, just finishing some dinner.

    Francisco

  • WilliamWilliam Member

    @dragon2611 said: Doesn't surprise me given most "remote hands" staff are paid peanuts and either don't care or don't get clear instructions.

    You can bet in LUX they get 2500-5000EUR/month. It's the most expensive country to hire people in the entire EU.

    Thanked by 1Maounique
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @William said: You can bet in LUX they get 2500-5000EUR/month. It's the most expensive country to hire people in the entire EU.

    Far as I know many of their workers drive in from Germany every day.

    Francisco

  • WilliamWilliam Member

    @Francisco said: Far as I know many of their workers drive in from Germany every day.

    In EU they still get LUX salary (but pay higher DE taxes, but then also lower DE living costs), it's just that you can't find people to hire in LUX.

  • corbpiecorbpie Member

    Yeah it broke my order for an 8TB slab pls DM me a personal link ( ͡~ ͜ʖ ͡°)

  • @codydoby why bother with block storage when you have unlimited access to unlimited dodgy google drive accounts each with unlimited storage?

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