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Why providers ignoring abuse? - Page 3
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Why providers ignoring abuse?

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Comments

  • @seriesn said: Remember those drives?

    Hows WorldStream treating u?

  • SirFoxySirFoxy Member
    edited April 2021

    @seriesn said:

    @SirFoxy said:

    @seriesn said:
    As long as the abuse report isn't abusive and filled with random blabbers, it is handled appropriately. We don't play judge judy.

    • Did you include proper details in your complaint or just emailed the provider "Yo, you r customer is hosting copyrighted content but there's no link, I can share. I won't even tell you the offending IP. I just know", that kind of abuse report goes down the drain.

    • If you share what "appears to be" a valid concern, backed by verifiable proof, it will be passed down to our end users, once we have done our basic due diligence and we will do what is needed to be done, per our local law and guidelines.

    also dont use hetzner

    Remember those drives?

    Petabytes will be the new standard by the time you get that drive back from the gestapos

  • HostSlickHostSlick Member, Patron Provider
    edited April 2021

    We take action if needed but never reply as well.

    The evil ones are not always the ones generating abuse reports.

    We had 2 dedicated servers that where about / seized last month.

    No single report about the customers. One was hosting for more then a year when German police suddenly called up they want to seize a server. 0 reports the complete year

    1x ransomware attacks in Estonia

    German police had German court order gave it to Dutch. They came 2 weeks later with dutch court order and picked up the Ssds.

    1x license tax evasion

    2 weeks after that police called again, they have a court order and want seize a server.

    However the server was resold to new customer 2 days before so they where not interested in the server anymore. Never heard again from them.

    Zero reports for both of them.

  • HostSlickHostSlick Member, Patron Provider
    edited April 2021

    @seriesn said:

    @SirFoxy said:

    @seriesn said:
    As long as the abuse report isn't abusive and filled with random blabbers, it is handled appropriately. We don't play judge judy.

    • Did you include proper details in your complaint or just emailed the provider "Yo, you r customer is hosting copyrighted content but there's no link, I can share. I won't even tell you the offending IP. I just know", that kind of abuse report goes down the drain.

    • If you share what "appears to be" a valid concern, backed by verifiable proof, it will be passed down to our end users, once we have done our basic due diligence and we will do what is needed to be done, per our local law and guidelines.

    also dont use hetzner

    Remember those drives?

    I remember. On the first case of the one posted above.

    I asked the police officer (I knew it already just wanted to hear this) .
    "What do other Providers tell the customer if we are not allowed to tell him?"

    He answered

    "They usually tell the customer that there is a technical problem or something. What you say to the customer, This is up to you."

  • WilliamWilliam Member
    edited April 2021

    @HostSlick said: "What do other Providers tell the customer if we are not allowed to tell him?"

    I like Croatian law, it does not allow me to lie to customers about legal action. If the cops come for the server i tell them exactly that.

    If they then run and evade arrest that is also not my problem - i'm happy for them.

  • @William said:

    I like Croatian law, it does not allow me to lie to customers about legal action. If the cops come for the server i tell them exactly that.

    If they then run and evade arrest that is also not my problem - i'm happy for them.

    Where can i see your hosting offers?

  • skorupionskorupion Member, Host Rep

    @vladimirlenin said:

    @William said:

    I like Croatian law, it does not allow me to lie to customers about legal action. If the cops come for the server i tell them exactly that.

    If they then run and evade arrest that is also not my problem - i'm happy for them.

    Where can i see your hosting offers?

    It's only via DMS and in special cases only (dedi server no VPSs.) You are better off using Alexhost

  • JoeFJoeF Member

    @HostSlick said:
    We take action if needed but never reply as well.

    The evil ones are not always the ones generating abuse reports.

    We had 2 dedicated servers that where about / seized last month.

    No single report about the customers. One was hosting for more then a year when German police suddenly called up they want to seize a server. 0 reports the complete year

    1x ransomware attacks in Estonia

    German police had German court order gave it to Dutch. They came 2 weeks later with dutch court order and picked up the Ssds.

    1x license tax evasion

    2 weeks after that police called again, they have a court order and want seize a server.

    However the server was resold to new customer 2 days before so they where not interested in the server anymore. Never heard again from them.

    Zero reports for both of them.

    Do they provide you with any compensation for the drives/servers they take?

  • @JoeF said: Do they provide you with any compensation for the drives/servers they take?

    No, but you get them back after some years usually. You are supposed to sue your customer for compensation.

  • deankdeank Member, Troll

    One thing we have learned in this trainwreck of a thread.

    Repeat after me: Jarlard is stupid.

    Thanked by 2jar Hotmarer
  • seriesnseriesn Member
    edited April 2021

    @deank said: Jarlard is stupid.

    Stupid is Jarlard

    Thanked by 1jar
  • WilliamWilliam Member
    edited April 2021

    @HostSlick said: The evil ones are not always the ones generating abuse reports.

    The most evil ones will never generate abuse and then you have your local CIA equivalent in front of your door - For me it is even hard to verify their credentials here as they have IDs with obvious fake names that you can't copy or even look at longer than a few seconds.

    I call the police in such cases and they are happy to come by and verify this guys are the real deal. Most annoying is that you can't do anything while waiting - If you just try to touch a phone or computer they will throw you on the ground and arrest you.

  • deankdeank Member, Troll

    @seriesn said:

    @deank said: Jarlard is stupid.

    Stupid is Jarland

    I do not know who this Jarland guy is.

    It's Jarlard. Jar + Lard.

  • SpryServers_TabSpryServers_Tab Member, Host Rep

    I recently had a report of CP, which after looking into was a legit report. This is just about the only thing I'll do this for, but I immediately contacted the FBI and arranged with them to hand over the evidence. I suspended client, took a snapshot of his VM, (then terminated the client) put it on a flash drive and gave it, along with all client details and the original abuse report to the FBI.

  • jarjar Patron Provider, Top Host, Veteran
  • JioJio Member

    @SpryServers_Tab said: I recently had a report of CP, which after looking into was a legit report. This is just about the only thing I'll do this for, but I immediately contacted the FBI and arranged with them to hand over the evidence. I suspended client, took a snapshot of his VM, (then terminated the client) put it on a flash drive and gave it, along with all client details and the original abuse report to the FBI.

    Is this only if you know the client is involved in it? What if the client was a image hosting site or service like dropbox-equivalent? Would you ask them for abuse logs and to terminate the user or just seize their whole business?

  • @SpryServers_Tab said: I recently had a report of CP, which after looking into was a legit report.

    I also act on CP immediately, but mostly as any porn is illegal in 2 of my 3 main hosting locations (Bosnia and Kosovo).

    I remove it but do not call the cops - No law forces me to do so.

  • SpryServers_TabSpryServers_Tab Member, Host Rep

    hahahhahhahaa touche.

    Literally the only situation in which I'd do this. You're right, it is shaking hands with the Devil. Minus the shaking hands because COVID.

    Thanked by 1jar
  • SpryServers_TabSpryServers_Tab Member, Host Rep

    @Jio said:

    @SpryServers_Tab said: I recently had a report of CP, which after looking into was a legit report. This is just about the only thing I'll do this for, but I immediately contacted the FBI and arranged with them to hand over the evidence. I suspended client, took a snapshot of his VM, (then terminated the client) put it on a flash drive and gave it, along with all client details and the original abuse report to the FBI.

    Is this only if you know the client is involved in it? What if the client was a image hosting site or service like dropbox-equivalent? Would you ask them for abuse logs and to terminate the user or just seize their whole business?

    Of course it's circumstantial. After verifying a CP site resolved back to the VM, I mounted their VM and went through it, to find the server had been dedicated to CP and only CP.

    Either way, I'd still be required by law to pass the report to law enforcement, whether I terminate the client or not.

  • JioJio Member

    It is really the law in US for every single report? I can't imagine FBI being drowned in billions of reports per hour from dumbass kids uploading nudes to Facebook for every takedown that is done..

  • Yes, the US has a weird, overbloated system.

  • SpryServers_TabSpryServers_Tab Member, Host Rep
    edited April 2021

    @Jio said:
    It is really the law in US for every single report? I can't imagine FBI being drowned in billions of reports per hour from dumbass kids uploading nudes to Facebook for every takedown that is done..

    No, it's the law only when it comes to Sex trafficking or child porn. If we "know" about it, aka get a report, then we lose our immunity if we don't terminate and report it.

    https://en.wikipedia.org/wiki/Stop_Enabling_Sex_Traffickers_Act

  • SpryServers_TabSpryServers_Tab Member, Host Rep
    edited April 2021

    deleted

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