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No response from HostSolutions, hope to reach someone here
I opened a ticket in November 2020 (#272035) due to slow speeds (20 mbps) going down to even slower speeds (around 2 mbps).
After about two months of providing speedtests and some checks on their end, I was told to do another test in the beginning of January. Speeds were somehow worse when using FTP (250 kbps), but still showing 10-20 mbps on iperf.
It's been almost two full months since the last response and I'd like to see if there's anyway I could get some help. Should I open another ticket?
Fast.com speedtest / iperf december 2020
yabs december 2020 (1 Gbps) / iperf january 2021 (20 mbps)
yabs today (not even 100 mbps) / iperf today (still 20 mbps)
@cociu can you help?
Comments
Cociu is help you yes , Our tiketing system can be fund here : https://secure.hostsolutions.ro/
The most important is not push in the tiket because the answer will never come , but normaly is less 24 hours except weekends.
Thus, the end is nigh.
Have you called the Sisters?
Like I said, I have a ticket already (#272035) but I haven't gotten a reply in almost 2 months.
It seems they have lost counting to 24 hours 😁
Left me correct that 24 hours 24 weeks.
24 sisters or no deal.
Do you have time and energy for that? ;-)
Is it a challenge?
Absolutely! Better spend those 24 weeks waiting for a response in a proper way ;-)
You missed his point (you pushed in the ticket and now you're intentionally being ignored). After all this time, you're either on a physically bad node that they haven't taken action on or the network just outright sucks. Find another provider.
keep that on loop
thanks, doubled 20GBPS
5. start being ignored by the hosting company
6. start LET drama
7. it turns out the hosting company is summer hosting
Cociu is help you yes
But it's not summer you unintelligent being
Depends in what country
Talk something new, this is custom at hostsolution.
Next time include photo of a sister in attachment with ticket it results in almost instantaneous response aka (ban) 😜