so where should remind ticket for technicle problem? since almost one month and cannot use production. very sad. very afriad make remember ticket and Mr. Sohai answer.
Please don't comment twice, even if you think you provided the wrong ID. It can cause problems with the way we're processing these right now.
It does seem like a lot of people provided their Invoice IDs instead of the Order IDs. This isn't a big deal and we might change the original post to request Invoice IDs instead since that seems to be easier for people.
@bula said: FREE BETA ORDER
Order Number is: 1163126
This is a paid order, it would be processed as such (you still get beta test too) but there's no reason to comment the ID here if they are paid, for future reference.
You added two services to this order together. We're only activating one per household. Please note, this order has been canceled. I've cancelled it so you can place a new one with [1] service on there. Once do you, feel free to make a new reply with the new ID.
If you already have store credits, a PayPal account, or credit/debit card on file, clicking "Complete Order" may result in an immediate payment, without further confirmation.
I can already hear the angry mob who will ignore this and then start complaining when they get charged.
BETA TEST FEEDBACK
We will expect some level of feedback from beta testers. We may send you communication/polls, message you on LET, or gather feedback here in some way. For Alpha testers (in a previous thread) you will receive your services first and we will expect a greater level of feedback. If you have issues, please post on this thread only and please do not create a ticket, unless you are asked to create a ticket.
Please note, we cannot provide any further updates on these, outside of communication here as mentioned. Here's what's been done so far:
Invoice set to canceled (so you're not accidentally charged in any case.)
Next due date set to 04/30/2021 (estimated, for now.)
Order status set to "Backordered" so it stays in the creation queue.
So on your end it may appear as if the invoice is "cancelled" but this is expected since you will not be paying for the entire term length at this time. So if you see a "pending" status service on your end that's next due 04/30/21 and a cancelled invoice, then you're good to go and just wait to wait.
So for unpaid beta test only we can't honor any preferred locations. You and everyone else is free to still state it, but I just want to make sure you understand that it will not be honored. We can still use the feedback to see what's preferred.
Please don't comment twice, even if you think you provided the wrong ID. It can cause problems with the way we're processing these right now.
It does seem like a lot of people provided their Invoice IDs instead of the Order IDs. This isn't a big deal and we might change the original post to request Invoice IDs instead since that seems to be easier for people.
@bula said: FREE BETA ORDER
Order Number is: 1163126
This is a paid order, it would be processed as such (you still get beta test too) but there's no reason to comment the ID here if they are paid, for future reference.
You added two services to this order together. We're only activating one per household. Please note, this order has been canceled. I've cancelled it so you can place a new one with [1] service on there. Once do you, feel free to make a new reply with the new ID.
If you already have store credits, a PayPal account, or credit/debit card on file, clicking "Complete Order" may result in an immediate payment, without further confirmation.
I can already hear the angry mob who will ignore this and then start complaining when they get charged.
BETA TEST FEEDBACK
We will expect some level of feedback from beta testers. We may send you communication/polls, message you on LET, or gather feedback here in some way. For Alpha testers (in a previous thread) you will receive your services first and we will expect a greater level of feedback. If you have issues, please post on this thread only and please do not create a ticket, unless you are asked to create a ticket.
Please note, we cannot provide any further updates on these, outside of communication here as mentioned. Here's what's been done so far:
Invoice set to canceled (so you're not accidentally charged in any case.)
Next due date set to 04/30/2021 (estimated, for now.)
Order status set to "Backordered" so it stays in the creation queue.
So on your end it may appear as if the invoice is "cancelled" but this is expected since you will not be paying for the entire term length at this time. So if you see a "pending" status service on your end that's next due 04/30/21 and a cancelled invoice, then you're good to go and just wait to wait.
So for unpaid beta test only we can't honor any preferred locations. You and everyone else is free to still state it, but I just want to make sure you understand that it will not be honored. We can still use the feedback to see what's preferred.
Noted. Just wondering, would this be exclusively Taipei or would you also prefer Singapore over the currently selected location?
Singapore would be a prime location Hopefully it could happened. Will the beta users ( with unpaid order ) but paid the service after the Beta testing period, could be able to choose a location?
For those confused like I was about checkout without paying (as per Virmach's instructions to create a beta order without paying), I chose PayPal as the payment method (not credit card). Pressing Checkout took me to PayPal's website, but I stopped without paying. Went back to their control panel, view invoices, and the invoice number or order number appears, which can be used to paste here.
I'm guessing I can switch to credit card or other payment method, rather than PayPal, when the beta ends and if I choose to buy, so choosing PayPal would not matter.
Comments
Well, another promo. Did you resolve all the issues in the previous threadssss?
https://www.lowendtalk.com/discussion/169065/virmach-since-you-could-not-solve-the-problem-could-you-refund-the-order
KVM Specials look tempting. Could anyone share a benchmark?
so where should remind ticket for technicle problem? since almost one month and cannot use production. very sad. very afriad make remember ticket and Mr. Sohai answer.
FREE BETA ORDER
Order ID:1163206
Please don't comment twice, even if you think you provided the wrong ID. It can cause problems with the way we're processing these right now.
It does seem like a lot of people provided their Invoice IDs instead of the Order IDs. This isn't a big deal and we might change the original post to request Invoice IDs instead since that seems to be easier for people.
This is a paid order, it would be processed as such (you still get beta test too) but there's no reason to comment the ID here if they are paid, for future reference.
You added two services to this order together. We're only activating one per household. Please note, this order has been canceled. I've cancelled it so you can place a new one with [1] service on there. Once do you, feel free to make a new reply with the new ID.
All of these have been added to the queue.
Please note, we cannot provide any further updates on these, outside of communication here as mentioned. Here's what's been done so far:
So on your end it may appear as if the invoice is "cancelled" but this is expected since you will not be paying for the entire term length at this time. So if you see a "pending" status service on your end that's next due 04/30/21 and a cancelled invoice, then you're good to go and just wait to wait.
So for unpaid beta test only we can't honor any preferred locations. You and everyone else is free to still state it, but I just want to make sure you understand that it will not be honored. We can still use the feedback to see what's preferred.
Noted. Just wondering, would this be exclusively Taipei or would you also prefer Singapore over the currently selected location?
Singapore would be a prime location
Hopefully it could happened. Will the beta users ( with unpaid order ) but paid the service after the Beta testing period, could be able to choose a location?
FREE BETA ORDER
Order ID: 1163212
FREE BETA ORDER
Order ID: 1163216
Invoice ID: 1163216
FREE BETA ORDER
Order ID: 489532
Invoice : 1163225
FREE BETA ORDER
Order ID: #1163227
good
FREE BETA ORDER
Order ID: Invoice #1163229
I’m probably blind, but can’t find the order #
FREE BETA ORDER
Order ID: 489445
And this order has been held automatically, please check my order and pass it
Enter ticket to see
FREE BETA ORDER
Order ID: 489542
FREE BETA ORDER
Order ID: [3329824965]
FREE BETA ORDER
Invoice ID: 1163242
@VirMach how about me
FREE BETA ORDER
Order ID: 489549
FREE BETA ORDER
Order ID: 489442
FREE BETA ORDER
Order ID: 574714
Invoice ID:1163250
FREE BETA ORDER
Order ID: 1163252
ADDITIONAL RAM
Order ID: 7513351709
FREE BETA ORDER
Order ID: I don't know where it is
Invoice ID: 1163268
Order ID: No Order ID
Invoice ID: 1163284
FREE BETA ORDER
Invoice #1163287
FREE BETA ORDER
Invoice 1163280
FREE BETA ORDER
Order ID: 1163291
Jokes?
For those confused like I was about checkout without paying (as per Virmach's instructions to create a beta order without paying), I chose PayPal as the payment method (not credit card). Pressing Checkout took me to PayPal's website, but I stopped without paying. Went back to their control panel, view invoices, and the invoice number or order number appears, which can be used to paste here.
I'm guessing I can switch to credit card or other payment method, rather than PayPal, when the beta ends and if I choose to buy, so choosing PayPal would not matter.
I'm curious to see how this beta goes.