Invoicing in CAD on Kimsufi

wlambrechts

Hi,

I ordered a server on Kimsufi CA and with currency in CAD (which is cheaper for me in exchange rate to EUR than USD -> EUR) but when the invoice is generated it is always in USD ?

I opened a ticket but no response yet after several days.

Anyone has an idea ?

Thanks

ViridWeb

@wlambrechts said:
Hi,

I ordered a server on Kimsufi CA and with currency in CAD (which is cheaper for me in exchange rate to EUR) but when the invoice is generated it is always in USD ?

I opened a tick but no response yet after several days.

Anyone has an idea ?

Thanks

Kimsufi is OVH so don't expect any support. If you really want support then open a ticket and call them on phone

Also, As I can remember they use only euro and usd as their billing currency (maybe I'm wrong)

deank

I have a small VPS with OVH Canada. They bill me in Canadian rubles.

But that's OVH main branch. Kimsufi is their bastard child, so I don't know.

Alef

@deank said:
I have a small VPS with OVH Canada. They bill me in Canadian rubles.

But that's OVH main branch. Kimsufi is their bastard child, so I don't know.

I have a KS-10. I get billed in CAD.

Cybr

I have a bunch of dedicated boxes in different locations with OVH Canada which get billed in USD.
I have a KS-10 in Canada from a Kimsufi flash sale and that gets billed in euros.

gestiondbi

Service in BHS are billed by default in CAD, unless otherwise requeted to their staff.

a-super-random-user

wlambrechts said: I opened a ticket but no response yet after several days.

Well. KS has ±weeks ticket response time. Since this is not a technical support request, and a billing request. I believe this would take more time than their usual support response time due to the pandemic.

darb

possi/probably dependant on your address.