Help With Reseting Kimsufi root password.

eri

Hi

I am at my wits' end here.i want to reset the password for a kimsufi server but i keep getting this error when i do chroot /mnt /usr/bin/bash

chroot failed to run command ‘/bin/bash’ no such file or directory

I am following this tutorial from ovh here

https://docs.ovh.com/gb/en/dedicated/root-password/#step-4-change-the-root-password

What could be the problem?

FlamesRunner

Type 'which bash' on your shell prompt, excluding the apostrophes, and post the output.

Virtual

The command is only "chroot /mnt", not "chroot /mnt /usr/bin/bash", after you've mounted the hdd.

danielhm

Easy option if you have another account on the box: append a line to the sudoers file (assuming you have sudo installed) then reboot - you can then sudo to root using your normal users password.

eri

@FlamesRunner said:
Type 'which bash' on your shell prompt, excluding the apostrophes, and post the output.

the output is /bin/bash i then did chroot /mnt /bin/bash it gave me the same error also doing chroot /mnt give the same error.what could be the problem?

FlamesRunner

Out of a hunch here, but did you mount your hard drive properly? When I create chroots, this issue does happen when I forget to copy over the required library files, so perhaps that's the issue.

Would you mind typing 'ls /mnt'?

ReserveHost

I usually do the following

mkdir /mnt
mount /dev/sda /mnt
chroot /mnt

What Rescue mode are you using?

eri

@ReserveHost said:
I usually do the following

mkdir /mnt
mount /dev/sda /mnt
chroot /mnt

What Rescue mode are you using?

Am using rescue64-pro

eri

@FlamesRunner said:
Out of a hunch here, but did you mount your hard drive properly? When I create chroots, this issue does happen when I forget to copy over the required library files, so perhaps that's the issue.

Would you mind typing 'ls /mnt'?

the output for ls /mnt is

https://i.imgur.com/7RzE5ED.png

jonesolutions

@eri said:

https://i.imgur.com/7RzE5ED.png

You need to mount your drive first before you can check the data in it. ReserveHost gave you sample command already.

eri

@jonesolutions said:

@eri said:

https://i.imgur.com/7RzE5ED.png

You need to mount your drive first before you can check the data in it. ReserveHost gave you sample command already.

I have run the commands provided by @ReserveHost here's the output.What am i doing wrong?the partition /dev/sda1 is the one with the asterisk when i run fdisk -l

https://i.imgur.com/8FAckoE.png

OsirisBlack

try mount /dev/sda not mount /dev/sda1

eri

@OsirisBlack said:
try mount /dev/sda not mount /dev/sda1

when i run /dev/sda i get this error

NTFS signature is missing.
Failed to mount '/dev/sda': Invalid argument
The device '/dev/sda' doesn't seem to have a valid NTFS.
Maybe the wrong device is used? Or the whole disk instead of a
partition (e.g. /dev/sda, not /dev/sda1)? Or the other way around?

angstrom

@eri

It's not really clear to me what you're trying to do

If you simply want to change your root password and you haven't forgotten the old password, you don't need to boot into rescue mode to change your root password

The error message

chroot failed to run command ‘/bin/bash’ no such file or directory

suggests that bash isn't available (installed) in rescue mode (are you sure that bash is available in rescue mode?)

(I don't have a KS)

angstrom

@eri

First, you need to mount your system partition onto /mnt . Can you do this successfully? If yes, what happens if you then try:

chroot /mnt passwd

?