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› › Any one can contact virmach? i bought one order, but waiting for manual review.
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Any one can contact virmach? i bought one order, but waiting for manual review.

netrobynetroby Member
in Help

Any one can contact virmach? i bought one order, but waiting for manual review.
Try to contact via support ticket, no response.

After 16Hours left. no reponse , can not reach them.

Comments

  • donlidonli Member

    @netroby said:
    Any one can contact virmach? i bought one order, but waiting for manual review.
    Try to contact via support ticket, no response.

    After 16Hours left. no reponse , can not reach them.

    "After 16Hours" - it's Sunday.

    Thanked by 1maverickp
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    LOL.

    Thanked by 3dahartigan FlamesRunner Clouvider
  • dahartigandahartigan Member

    404 - patience not found

    Thanked by 8FrankZ maverickp TheOnlyDK poisson AlwaysSkint sanvit FlamesRunner plumberg
  • TimboJonesTimboJones Member

    Waiting for, "why can't they automate manual reviews?"

    Thanked by 1plumberg
  • cybertechcybertech Member

    Watch mr robot for the answer

  • JunJun Member

    I have a ticket on Virmach unanswered at all since Nov 27th and a bump on Dec 4th. I guess they are busy with BF/CM. May I call LowEndSupport without getting mocked for lack of patience?

  • uptimeuptime Member

    You want maybe I should talk to them for you?

  • NoCommentNoComment Member

    @Jun said:
    I have a ticket on Virmach unanswered at all since Nov 27th and a bump on Dec 4th. I guess they are busy with BF/CM. May I call LowEndSupport without getting mocked for lack of patience?

    Under normal circumstances, bumping your ticket after a 1 week wait is the right thing to do. But considering the sales virmach did, bumping that ticket probably is going to prolong your waiting time :/

    tl;dr just wait and see

  • PhantomPainPhantomPain Member

    @Jun said:
    I have a ticket on Virmach unanswered at all since Nov 27th and a bump on Dec 4th. I guess they are busy with BF/CM. May I call LowEndSupport without getting mocked for lack of patience?

    I remember they have a phone number on the website, maybe should try to call them

  • JunJun Member

    Nah, I'll wait. low priority ticket, lowendcustomer. Can't justify bothering them too much. Just wanted to say hi to someone in the ticket queue.

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