got abuse report from vultr, how should I handle it?

TimboJones

@deepika said:

@AlyssaD said:
I'd suggest turning off your bots for a moment, and determining if you still have traffic going through it. It is very possible you are acting as open proxy for others.

The proxy is not open, it is restricted with both username authentication and a firewall that only allow selected IP. At the moment others do not have access to the proxy.

That implies one or more of your users are infected.

Drop all user accounts and enable just one.