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[LET Billing dep. support] Netcup contract and billing period
Anybody with experience with Netcup VPSs? Their VPS prices are indicated with hourly and monthly prices.
On
https://www.netcup.eu/bestellen/produkt.php?produkt=2000
They write:
Contract period 0 Months
Billing period 6 Months
I ordered one and received a bill for six months of it. Not a big deal, but as the contract period is 0 months, how can I order one for one month only? Or do they reimburse pro rated if I cancel it before the end of the six months?
Appreciate any input before I try with them with my horrible German.
Comments
Thank you for using LET Billing dep. support.
Someone will answer you shortly. Meanwhile, your ticket # is dep0190715666.
Oh, how I've missed it! Netcup's "hourly" billingπ Their approach to that is a bit "different" to say the least. You need to prepay the amount for 6 months which is then billed "hourly". Ugh. Makes me wanna puke every time. I mean, yeah, they maybe want to avoid invoices of 0,xxβ¬ due to payment fees but what about handling it like other hourly billing providers that just wait until the invoice reach an amount of 5-10$ before billing the client?
Or make people pay using account credit and only allow top ups of 5β¬+ ? There gotta be a different way, because clearly, there are hosts that manage to do different.
There's nothing wrong with Netcup service quality anyway.
Does this solve your problem? You can close the ticket dep0190715666.
Please rate our customer service agent Ympker.
β β β β β
I read it as "here is the hourly rate, here is the monthly cap. Use it as you like, we send you a bill twice per year with the sums".
Silly me, I guess
Hetzner bills once per month according to hourly usage.
Yeah, was planning to idle it for six months anyway ;-) will provide some benchmarks to compare it with Hetzner CX11.
@Ympker always deserve nothing less than β β β β β β
I want to say there is a postpaid vs prepaid difference somewhere.
Maybe they've changed smth by now, but last time I checked you had to prepay for 6 months.
Hetzner (cloud VPS is what I implicitly meant before as we are talking about VPSs here) charges monthly per hourly usage. I receive ridiculous bills like this one. Same with Scaleway. I pay with Paypal usually, not sure if it makes any difference, but payment is not automatic.
This is what swayed me with Netcup.
this.
That would make purchasing VPSs from them way juicer. Let's see how the VPS behaves. Thanks @Falzo and thank you LET for your (as always) very prompt replies!