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Online.net Drop Bandwidth
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Online.net Drop Bandwidth

I have used Online.net for a long time, I have a lot of "STORE-1-S" servers.

I've been using them for about 2 years, when I ordered those servers, they guaranteed bandwidth of 500 Mbit/s on 1 Gbit/s port. But lately I've seen them constantly limit the bandwidth of my servers to 100 Mbit/s. I had to create some tickets to ask about this issue, they returned the bandwidth later. But they said that I should not use more than 150 Mbit/s ... WTF ??? I tried going to the site to check again, and .. it changed:

https://www.online.net/en/server-dedicated/store-1-s
(You can see: Bandwidth 150 Mbit/s)

They have changed it recently, but they should only apply to new servers since they changed. But no, they have applied to all servers that have been used. This is unreasonable, they have attracted customers by cheap and high bandwidth, which is why many people like me come to them. Then they change their policies, and we are the ones who suffer the consequences. I ordered hundreds of 500 Mbit/s servers, I used it for a long time, and now what do I do with servers that are only 150 Mbit/s? If I knew that servers would be limited to only 150 Mbit/s, I would never use them.

Comments

  • NeoonNeoon Community Contributor, Veteran
    edited June 2019

    Because, 1Gbit uplink, does not mean you can use it all.
    Thats just a bloody clickbait shit.

    Do you have any proof where you can really use it? aka dedicated bandwith?

  • YuraYura Member

    @ghkthkth said:
    They have changed it recently, but they should only apply to new servers since they changed. But no, they have applied to all servers that have been used.

    They are in their right. They didn't swear to offer you anything for a lifetime.

    If I knew that servers would be limited to only 150 Mbit/s, I would never use them.

    You used them when they gave you bandwidth you wanted. Now they don't and you move to another host. There is no contract obligations. You pay monthly.

    I don't like Online and their practices but let's be fair.

  • NeoonNeoon Community Contributor, Veteran

    150 Mbit/s for a storage server is a joke.
    I do recommend, terminate your machine, do that before the 20th otherwise you need to keep it for another 30 days.

    And get a Hetzner, they have cheap storage + 1Gbit port's.

    8TB with 150Mbit for 40EUR is a joke.
    Hetzner sells you 12TB for 34EUR.

    https://robot.your-server.de/order/marketConfirm/1032825/culture/en_/country/OTHER

    Thanked by 1Hetzner_OL
  • WolfWolf Member

    Online just sucks. They had quite some dick moves in their past.

  • rm_rm_ IPv6 Advocate, Veteran
    edited June 2019

    Yura said: You pay monthly.

    We shouldn't grant them this excuse if there was a setup fee which the user paid as an entry ticket to the 500 Mbit/sec server (and not a 150 Mbit one). On the other hand, despite most of their servers having setup fees, this one doesn't seem to, or at least they removed it.

  • YuraYura Member

    @rm_ said:

    Yura said: You pay monthly.

    We shouldn't grant them this excuse if there was a setup fee which the user paid as an entry ticket to the 500 Mbit/sec server (and not a 150 Mbit one). On the other hand, despite most of their servers having setup fees, this one doesn't seem to, or at least they removed it.

    My mistake. I forgot about setup fees. In that case, that would be pretty bait&switchy to me.

    Thanked by 1vimalware
  • @Yura said:

    @ghkthkth said:
    They have changed it recently, but they should only apply to new servers since they changed. But no, they have applied to all servers that have been used.

    They are in their right. They didn't swear to offer you anything for a lifetime.

    If I knew that servers would be limited to only 150 Mbit/s, I would never use them.

    You used them when they gave you bandwidth you wanted. Now they don't and you move to another host. There is no contract obligations. You pay monthly.

    I don't like Online and their practices but let's be fair.

    You are right, I can fully understand that they will can't guarantee for life, I have many servers there for many years, I don't know if anyone remembers that there was a time when they raised the prices of servers ~5-10 Euro per month (don't remember correctly). But I have absolutely nothing to complain about.

    But the problem is that they've moved from 500 Mbit/s to only 150 Mbit/s, and these are servers for storage, I've been using it for a long time, each server has over 3TB data . And about 100 such servers, it took me a lot of time to transfer them to another provider. I also need to reconfigure the entire new server, my site will go down for a while, that's the problem.

  • @Neoon said:
    150 Mbit/s for a storage server is a joke.
    I do recommend, terminate your machine, do that before the 20th otherwise you need to keep it for another 30 days.

    And get a Hetzner, they have cheap storage + 1Gbit port's.

    8TB with 150Mbit for 40EUR is a joke.
    Hetzner sells you 12TB for 34EUR.

    https://robot.your-server.de/order/marketConfirm/1032825/culture/en_/country/OTHER

    Thanks for your suggestion, I just ordered 5 servers at OVH to test (RISE server 1). I will find out about Hetzner right now.

  • deankdeank Member, Troll

    You have a fine reason and ground to sue them. Do it. Add in some mental (PMS) damages, you are looking at 5 figure sum.

  • NeoonNeoon Community Contributor, Veteran

    I suspect he runs a mission critical porn cluster, such a bunnyCDN.
    Which I would expect him to go full rage if a french guy pops out and says oh yea we cut the bandwith.

    Same as OVH did, like 8 years ago.

    Thanked by 3vimalware that_guy FHR
  • YuraYura Member

    @Neoon said:
    mission critical porn cluster

    Best hostname for Plex

  • williewillie Member
    edited June 2019

    I got the full gbit from my online dedi but the total amount of traffic I used it for was not all that large, i.e. I didn't seed or plex with it, just did some large host to host transfers now and then. I still need to cancel that damn box by the 20th. It's good value (20 euro e3-1230v3 2x1tb 32gb promo special) so it's been hard for me to let go of it.

    I use a couple of kimsufis as storage servers (static backups) and the 100 mbit is tolerable. It works out to almost exactly 40GB/hour or 1TB/day. Of course I'd rather have more speed but it is ok for my purposes.

  • willie said: It's good value (20 euro e3-1230v3 2x1tb 32gb promo special) so it's been hard for me to let go of it.

    Yup. The weak spot on this config is that 'small' HDD.
    That 32GB of ECC is just hard to let go.

  • williewillie Member

    Yeah, though I have enough cheap storage other places that the 1 gbit pipe lets me move stuff to Online for processing. I have a much delayed project that will smack that CPU hard for the full month, so holding onto the box keeps the dream alive about my actually doing the project. Really though I should cancel it and get a brand H auction or cloud server when the time comes and I need more cpu. I still have an i7-3770 at H and an i5-3570 Kimsufi in Canada, 8 decent cores between them, so another 4 at Online doesn't really add that much.

  • I checked Hetznet yesterday after consulting. I'm surprised that the server is very cheap here. But before I use it, I hope someone can give me some experience:

    I have a website like this: http://tusfiles.com/. So I receive hundreds of DMCAs every day, of course I always handle those complaints (within 24-48 hours). I was fine with Online.net and OVH since they gave me about 48 hours to reply to their email. So I want to know if Hetzner is similar or will they close our server?

    Thanks for your help

  • @ghkthkth said:
    I checked Hetznet yesterday after consulting. I'm surprised that the server is very cheap here. But before I use it, I hope someone can give me some experience:

    I have a website like this: http://tusfiles.com/. So I receive hundreds of DMCAs every day, of course I always handle those complaints (within 24-48 hours). I was fine with Online.net and OVH since they gave me about 48 hours to reply to their email. So I want to know if Hetzner is similar or will they close our server?

    Thanks for your help

    They won't close your server.. They will close down your account and all servers with it.

    Thanked by 1plumberg
  • Oh fuck, this may be the reason they are cheap, we can only run websites about cats, so we can't use much bandwidth @_@ ....

    Can you introduce me to some other similar suppliers that have good DMCA policy?

  • bacloudbacloud Member, Patron Provider

    24 - 48 hours should not be an issue within all providers, but right, hetzner do not like DMCA

  • @stefeman said:
    They won't close your server.. They will close down your account and all servers with it.

    Correct

    Dear XXXXX Ltd,

    Thank you for having chosen Hetzner Online GmbH as your webhosting
    partner. We appreciate the trust you have placed in us.

    Unfortunately, there are a number of issues with your account. This
    includes, but is not limited to, abuse complaints for your servers, and
    poor reputation of your IPs.

    As a result of this, your account K0XXX and all services you have
    with us are going to be cancelled.

    "Poor reputation" => Netscanning, no spam etc.

    Hetzner is cheap and fast, but their Abuse management is shit.

  • ClouviderClouvider Member, Patron Provider

    Or just maybe think for a second about the contract you’ve signed with them.

  • stefemanstefeman Member
    edited June 2019

    @Clouvider said:
    Or just maybe think for a second about the contract you’ve signed with them.

    It doesen't say shit about filehosting services, and even if it does mention DMCA, OP said he responds to each DMCA in 24-48 hours. What's your problem dude? Your always flaming when there's a similar thread. Looking at your own ToS, im amazed you even have customers.

  • dfroedfroe Member, Host Rep

    Well, both parties, the customer as well as the contractor are allowed to terminate a signed contract within the period of noticed stated in the contract. So if a provider is going to terminate a customer's contract after the stated period, that should be totally fine from a legal perspective. So if a provider for example does not want to deal with a customer permanently receiving DMCAs, they may cancel the same way like the customer might do so because of.. whatever.

    Nevertheless, for better chances to have your server contract persist for a long period of time, chose a provider who does not dislike your usage.

  • ClouviderClouvider Member, Patron Provider
    edited June 2019

    @stefeman said:

    @Clouvider said:
    Or just maybe think for a second about the contract you’ve signed with them.

    It doesen't say shit about filehosting services, and even if it does mention DMCA, OP said he responds to each DMCA in 24-48 hours. What's your problem dude? Your always flaming when there's a similar thread. Looking at your own ToS, im amazed you even have customers.

    Do you think that it’s ok to break the law so long as you apologise and stop in 48h ? You make me laugh when you don’t, or pretend not to, understand the basics.

  • stefemanstefeman Member
    edited June 2019

    @Clouvider said:

    @stefeman said:

    @Clouvider said:
    Or just maybe think for a second about the contract you’ve signed with them.

    It doesen't say shit about filehosting services, and even if it does mention DMCA, OP said he responds to each DMCA in 24-48 hours. What's your problem dude? Your always flaming when there's a similar thread. Looking at your own ToS, im amazed you even have customers.

    Do you think that it’s ok to break the law so long as you apologise and stop in 48h ? You make me laugh when you don’t, or pretend not to, understand the basics.

    Receiving a DMCA email is not breaking any law lmao

    It exists only as a tool for the supposed owners to make claims on some content available at somewhere. Besides that, it does not even apply outside USA. There's no requirement for anyone to respond DMCA outside USA, yet the OP still diligently deletes any content that is reported to him.

    I can't even begin to imagine what kind of horror like abuse management you might have yourself when you talk about such stuff.

  • vimalwarevimalware Member
    edited June 2019

    @finndev said:

    @stefeman said:
    They won't close your server.. They will close down your account and all servers with it.

    "Poor reputation" => Netscanning, no spam etc.

    Skip to 0:40, and stop watching @ 1:50 :wink:

  • ClouviderClouvider Member, Patron Provider

    @stefeman said:

    @Clouvider said:

    @stefeman said:

    @Clouvider said:
    Or just maybe think for a second about the contract you’ve signed with them.

    It doesen't say shit about filehosting services, and even if it does mention DMCA, OP said he responds to each DMCA in 24-48 hours. What's your problem dude? Your always flaming when there's a similar thread. Looking at your own ToS, im amazed you even have customers.

    Do you think that it’s ok to break the law so long as you apologise and stop in 48h ? You make me laugh when you don’t, or pretend not to, understand the basics.

    Receiving a DMCA email is not breaking any law lmao

    It exists only as a tool for the supposed owners to make claims on some content available at somewhere. Besides that, it does not even apply outside USA. There's no requirement for anyone to respond DMCA outside USA, yet the OP still diligently deletes any content that is reported to him.

    I can't even begin to imagine what kind of horror like abuse management you might have yourself when you talk about such stuff.

    What are you talking about ?

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