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Tawk.to now allows to hire chat agents?
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Tawk.to now allows to hire chat agents?

YmpkerYmpker Member
edited May 2019 in General

I seem to have totally missed this but that's interesting to see. Although I don't have any use for it rn. Maybe for some who are looking to outsource that is something to atleast consider though?

https://www.tawk.to/hire-chat-agents-1hr/

Thanked by 2LoyalServer Janevski

Comments

  • Could you imagine the quality...

  • YmpkerYmpker Member

    @dahartigan said:
    Could you imagine the quality...

    Close to non-existent. Although it's probably only meant for sales not tech support eh?

  • BlaZeBlaZe Member, Host Rep

    Err, almost equivalent to those chatbot things. Not at all useful in my opinion.

  • armandorgarmandorg Member, Host Rep

    @dahartigan said:
    Could you imagine the quality...

    Probably people from the 3-world. Nobody works at that rate. Like.. ugh.

    Thanked by 1dahartigan
  • uptimeuptime Member

    "Your customers are going to love you."

    Love you long time!

    Thanked by 2MasonR Aidan
  • BlaZeBlaZe Member, Host Rep

    It would be fun for the owner of https://mzunguhosting.ml to hire these agents, say, just for fun :D

  • uptimeuptime Member

    Chat support is fast my man!

  • NeoonNeoon Community Contributor, Veteran

    Well, they wont be dedicated to your chat.
    They sure will run multiple chats, otherwise 1$ per hour would be not manageable.

    So I guess they run 4-5 in parallel, at least.

    Thanked by 2Ympker pike
  • angstromangstrom Moderator

    I guess that it could work for very simple and straightforward FAQ-style questions and making appointments, but for anything that requires even a little expertise, I can't imagine that it would work well.

  • FastmakoFastmako Member, Host Rep

    The things people do for money... unimaginable things.

  • Watch out for LEB host with chat!

  • someshzsomeshz Member, Host Rep

    @BlaZe said:
    It would be fun for the owner of https://mzunguhosting.ml to hire these agents, say, just for fun :D

    Network is fast man !!! :wink:

  • Tr33nTr33n Member

    @someshz said:

    @BlaZe said:
    It would be fun for the owner of https://mzunguhosting.ml to hire these agents, say, just for fun :D

    Network is fast man !!! :wink:

    The site uses javascript to create the feeling that the images are loading slowly. Pretty creative :smiley:

    Thanked by 2uptime dedotatedwam
  • @someshz said:

    @BlaZe said:
    It would be fun for the owner of https://mzunguhosting.ml to hire these agents, say, just for fun :D

    Network is fast man !!! :wink:

    It says Newtork, actually

    Thanked by 1uptime
  • LoyalServerLoyalServer Member, Host Rep

    We are using tawk.to for the past 2-3 years, for website notifications - Yes.
    But, Agents? - Don't know.

  • YuraYura Member
    edited May 2019

    @dahartigan said:
    Could you imagine the quality...

    I can't.

    @Ympker said:

    @dahartigan said:
    Could you imagine the quality...

    Close to non-existent. Although it's probably only meant for sales not tech support eh?

    Surprisingly enough, I've seen times and times again (online and in retail) how management hires zombies as salespersons are revenues plummet. Some businesses just hates money.

    Thanked by 1Ympker
  • donlidonli Member
    edited May 2019

    @Yura said:

    Surprisingly enough, I've seen times and times again (online and in retail) how management hires zombies as salespersons are revenues plummet. Some businesses just hates money.

    Well they never sleep or call in sick so there's that.

  • I do get lonely sometimes...

    Thanked by 2uptime pike
  • FoulFoul Member

    Old news.. Tawk has been doing this since last year of feb.

  • ulayerulayer Member, Host Rep

    This sounds like an absolute disaster. What's the point of having live chat when it's going to be terrible? I doubt they'd even be able to assist with issues beyond with information that's already publicly available.

  • donlidonli Member

    @ulayer said:
    What's the point of having live chat when it's going to be terrible?

    You get to list "live chat" as a selling point.

  • donlidonli Member

    @donli said:

    @ulayer said:
    What's the point of having live chat when it's going to be terrible?

    You get to list "live chat" as a selling point. The only people that will know it is terrible is the ones that have to use it.

  • ulayerulayer Member, Host Rep

    @donli said:

    @ulayer said:
    What's the point of having live chat when it's going to be terrible?

    You get to list "live chat" as a selling point.

    Totally useless though. I think people value good support. By having agents like these associated with your company, you're probably only doing yourself in :smile:

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