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Powernode.co.uk major issues?
Powernode.co.uk main site has been down since Friday, as have my sites
Their billing/support site reports "Down for Maintenance (Err 3)".
https://billing.mywebsitepanel.co.uk/billing/clientarea.php
I have one site that slowly resolves (usually), but none of its subdomains do. Although email is working for it.
Anyone know anything?
Comments
The above means that WHMCS was partially upgraded, but the database isn't.
They're a weekday-only host, or they're possibly incompetent.
Run with whatever backups you have.
The above means that WHMCS was partially upgraded, but the database isn't.
Incorrect, it's just offline for maintenance.
I've contacted the affected client so we can investigate.
That's some cloudflexy time maintenance window you got there.
Hi Richard,
After a little investigation the email and phone number provided on your account seem to be invalid hence why you've not had any correspondence.
I dont think you should be using his name here.
We're all dicks here, Adam.
And very wealthy
Just going with his username, sorry if any harm caused.
Could be adjective
We've corresponded on numerous tickets via email previously.
I can't check the phone number as I do NOT have any access to a support or WHM site.
On the plus side, my websites are working now.
What correspondence should I have had that would mitigate the downtime?