Beware of SolvedByData, Horror story, won't refund

AnthonySmith

armandorg said: Not really, @hostnamaste

They were a disaster, they are probably back under a different name by now.

deank

Names are running out, so I am betting -0.1 cent on Hostnamaste2.

armandorg

@AnthonySmith said:

armandorg said: Not really, @hostnamaste

They were a disaster, they are probably back under a different name by now.

They? Him*

armandorg

https://lowendbox.com/blog/boxing-day-solvedbydata-2gb-ram-ssd-vps-14-95-yr-120gb-ssd-reseller-12-95-year-in-new-york-and-los-angeles/

Let's get more victims on board!

tcp6

@randvegeta said:
If someone opens a dispute with us, generally that erodes all good will and we definitely wont be volunteering a refund. It requires more effort to deal with disputes, even to just refund. If buyer cannot be bothered to respectfully open a reuest for refund and go straight to dispute, then I certainly understand if a host cant be bothered to make it easier for them.

Common sense.

randvegeta

@tcp6 said:

@randvegeta said:
If someone opens a dispute with us, generally that erodes all good will and we definitely wont be volunteering a refund. It requires more effort to deal with disputes, even to just refund. If buyer cannot be bothered to respectfully open a reuest for refund and go straight to dispute, then I certainly understand if a host cant be bothered to make it easier for them.

Common sense.

Youd think so but this is apparently something most Chinese do. The first reaction is to open a dispute. I even have clients with active services that are happy to continue using our services, but still open a dispute if they change their mind on a new service or because they forget to cancel before the renewal date.

Very odd.

tcp6

@randvegeta said:
Very odd.

Sure is. Could be a cultural thing, who knows?

letbox

Happy HiFormance day!

dahartigan

I wonder what PayPal think of this behavior from the Chinese, unless very few Chinese actually use PayPal compared to other countries? It's definitely an interesting cultural difference that translates badly on a worldwide marketplace. But given China is a massive market.. it's really a double edged blade.