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Comments
Sounds to me like taking 3 weeks to reply to a dead drive replacing request.
OneProvider.
the worst support ever , one reply per day and there's no progress
OneReplyder.
That is not worst support ever, dude. The host is at least answering.
The worst support is no response ever. And, to be clear, LET cannot help you.
if the support no response so there's no company
As I said, it's the weekend, not to mention a budget provider.
You haven't been here long enough then. There are hosting companies that respond after a week or weeks.
Oneprovider support is not the worst, objectively.
Now, subjectively you are feeling that they are the worst. <- This, I am not gonna argue with.
hmmm still Sunday
I thought today is Monday
I wish this going to be resolved tomorrow
Time to quit the drug, dude.
Actually I didn't used to wait so long for response from OneProvider , the last server I had with them in May they responded in 1-2 hours max, anyway who will use a company responds after week(s)
and what the kind of support needs a week to response from a company
yeah I think
Then certainly not the worst support ever then. In fact, decent support until this case.
As the mugs said, this is the weekend. And, if this is in fact, a hardware issue (missing HDDs), they need a tech on site which means Monday at the least to solve the hell or later.
If issues are something that can be solved over SSH or whatever, it could be solved over the weekend, but this is a hardware issue.
lol Hetzner replaces your hardware on weekends. They're not amateurs
But his server is under a Hetzner reseller not Hetzner itself.
If possible go direct, always, skip resellers.
They are just here for the profit and may sometimes even provide worse support.
At some points OneProvider does decent offers but these are rare, sometimes its not even worth buying the deal for the time you waste on support.
Usually when that's the case then it's better to just cancel the server if you get any hardware issues and order a new one their.
Their support is known for being extremely bad and the downtime of service can easily cost more than straight up just buying a new box.
I totally depressed , bad support
server Canceled