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› › ARUBA.IT sorted me out
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ARUBA.IT sorted me out

thechanthechan Member
edited August 2018 in General

Hello Dear,

Sorry for my bad english.

Today I buy cloud service at aruba.it, and successfully paid for the service.
unfortunately to get control panel login detail, they send it to my mobile phone (text message). but nothing come to my phone.

So I'm trying to open a support ticket, but never success.

http://prntscr.com/kmyegg

Comments

  • reikuzanreikuzan Member

    Here comes another one who cant pay for 1€/month :)

  • hostdarehostdare Member, Patron Provider

    no scam , but it can issue with their mobile verification system or your mobile service provider

  • thechanthechan Member

    @reikuzan said:
    Here comes another one who cant pay for 1€/month :)

    They already charged my credit card, fortunately Just order for a month (1€)

  • thechanthechan Member
    edited August 2018

    @hostdare said:
    no scam , but it can issue with their mobile verification system or your mobile service provider

    I have #1 premium postpaid mobile provider in indonesia (KARTU HALO). and many intl service can reach my mobile phone.

    BTW how about their ticket system?? I can't reach them with support ticket too, Always get error message

  • hostdarehostdare Member, Patron Provider
    edited August 2018

    they are not scam for sure , you should get your money back . They would not want chargebacks for 1 usd

  • reikuzanreikuzan Member

    Im ordered via paypal and it smooth as slime, mine was sent to my email address :)

  • thechanthechan Member

    @reikuzan said:
    Im ordered via paypal and it smooth as slime, mine was sent to my email address :)

    I have paypal too, but I can't because I used too complicated password.

    looks like I need to get my paypal working right now.

    I have lose $15 from 2checkout before.
    they charge my credit card and confirmed my payment :
    https://imgur.com/F1e4l2M

    but the VPS provider tell me the payment is not successfull
    so I send support ticket:
    https://imgur.com/Q2vzf18

    until now, nothing replied lost $15 in a finger.

  • thechanthechan Member

    @hostdare said:
    they are not scam for sure , you should get your money back . They would not want chargebacks for 1 usd

    so now, what I should I do?

  • thechanthechan Member

    I got my password thanks aruba.it,

    Please close this thread. thank you all

  • hostdarehostdare Member, Patron Provider

    now open a ticket at aruba to refund your payment 1 usd . I think they are just holding the payment which should release if the service is not provided

  • AnthonySmithAnthonySmith Member, Patron Provider

    Nice of the OP to leave scam in the title for google eh....

    Thanked by 2dfmcvn Aidan
This discussion has been closed.