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HostHatch Review
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It'll be $7 per month right?!
It'll be an excellent service I'm certain of that.
We use RAID10 in all of our nodes (RAID50 in storage). For the node that failed (SSD11 in STH), the RAID card showed 5/8 drives and after a reboot, it was 2/8. There is nothing we could have done to avoid this. We did not have any latest backups for this particular node (we never advertise backups, but we do take them and have one big backup server just for this in each location), so we quickly recreated the VPS to bring all the VPS online. But for the customers who requested, we did restore old backups. Once again - we do not advertise or promise any backups and it is up to the customer to take their backups, but we still do have backups just in case.
Can you please PM me the ticket #s? I can understand the delay if it was a non-urgent ticket and it was a bad time (like now, we were busy restoring the node and all the customers on it) but this shouldn't happen on urgent ones. We put aside all the non-urgent tickets while working on an urgent situation. We're not a very big company so we have to prioritize
This could have been nodewatch, which stops the server without notification, which most providers use here I believe. If we suspend it manually for load, it is usually if the server is running on 'very' high load and affecting others. An email is sent notifying of the suspension. Usually, we notify and ask for it to be fixed first, and suspend if it is not fixed. I think that's pretty normal for most providers. You can always configure something like pingdom to notify you instantly of any downtime so you don't have to find out the other way.
My service with HostHatch (STH location) is still running smoothly and with no issues.
Thanks for posting this. Only one node (SSD11-STH) was affected, we have quite a few VZ nodes in Stockholm - was there about a week and a half ago and they all look pretty shiny
Hosthatch is a great provider for personal use and for non critical services. We have had virtual servers at almost all their locations, but have moved away due to some bad luck on our services. In Stockholm we lost 3 VPSes, complete data loss as the machines we were on failed badly. In the Netherlands we experienced getting migrated which also resulted in complete data loss, same goes for their FL US location. The support is not always quick at responding sometimes we waited several days for a response, but when finally in contact with them, they are reasonable and friendly.
I will definitely recommend them, but remember to keep backups - You will most likely need them at some point.
I've handled your account a few times so I know what you went through. Unluckily, all of your 3 servers in Stockholm were on SSD11. We can always move them one per node on request. I've explained it on http://www.lowendtalk.com/discussion/60178/hosthatch-review-stay-away-issue-has-been-resolved (see the SSD11 response please) - sadly not much we can do when 6/8 drives fail at once.
The issue in US was over one year ago if I am not mistaken, two weeks from when we launched there and had to do with a batch of new bad drives (?) It has been stable since though.
Hi Abdullah
It was not an attack on your business just a notice for users that might consider using Hosthach for critical/high availability services. I do recommend Hosthatch as I also wrote, we've never experienced as good performance as we got from you, we might just have been extremely unlucky with what happened and how long it took to resolved the various issues. I think everything happened within a time frame of 1 year, I am quite certain of it and to add to that, there was a few outages due to attacks on your Stockholm & Amsterdam locations, but you are of course not to blame for that as that was up to the upstream providers.
Don't take this the wrong way, this is just a follow-up review with our experiences and what others can or can not expect.
Yes I understand, and am thankful for the constructive criticism. Just offering some details since I'm not sure if you already know them, we've moved away from Serverius to Telecity 5 in Amsterdam (an expensive upgrade), it has been very solid since.
We did notice a much better stability in Amsterdam, but right after the incident happened in Stockholm. We still have one VPS there and it has been pretty hard hit by the DDoS attack against Portlane the last few days. It was short outages, but that is kind of bad for VoIP.
Either way, we might be returning at a later time and thank you for the co-operation we had.
Hello all. I bought 5$ plan for backup data from online and kimsufi dedi for wipe and reinstall.
Plan, Amsterdam NL
$5 / month
1x Intel E5 2.4GHz+ Core
512MB RAM
250GB HDD
1TB Bandwidth
Installed Ubuntu, SCPed all my files back and forth. Generally I'm ok with server, speeds are usually 10MB, sometimes fall back to 2-3MB, but not for long. Max speed 13MB.
I didn't know about time4vps, next time I will go with them.
Here are benchmarks.
did you just grave dogged a olllld thread?
Yes, more recent review of HostHatch, where is the problem?
no problem but why not make a thread
Someone explain to me how 6/8 drives fail at the same time?
Sounds pretty similar to my experience, data loss because of drive failure in NL.
And then, after the node went online again, the drives failed again. That's when I moved along without looking back.
Really??? Maybe just for you... I did buy from them, their support only reply ticket at 6 pm EST for several mins, if you don't reply fast enough ,then what another 24 hours, after 3 days communication, I just quite. The good part is, they have no question to refund my money.
I tried their HK 35 dollar / year plan, cpu was limited to 400 or 500mhz, and Unixbench is around 400.... The ip information is shown as in German, they said it is due to the delay o f applying ip information of international database.
that's my knowledge about them.
edit: should have not help to pump this old thread, sry guys... just notice the time ...
I can't edit my post, so here it is.
Serverbear benchmark
http://serverbear.com/benchmark/2016/01/17/ckpuZ2d1FlUG1n2U
Result 1179.7
Are you serious?
Set to sink.
i have a plan to make a test of a KVM node from HostHatch,get know the hosting almost 2 or 3 years..
this hosting customer service level is poor and sucks,when you paid and then post a service ticket,their customer service not reply you even in 3 days.But when you not paid yet,their customer service reply you very quick!
below is their KVM 768MB plan,its actual ram you can use is only 400MB,not same as declared:
[root@vps ~]# free -m
total used free shared buffers cached
Mem: 750 739 10 0 39 642
-/+ buffers/cache: 58 692
Swap: 127 0 127
[root@vps ~]# cd /dev/shm
[root@vps shm]# dd if=/dev/zero of=./memtest bs=1M count=100
100+0 records in
100+0 records out
104857600 bytes (105 MB) copied, 0.166318 s, 630 MB/s
[root@vps shm]# free -m
total used free shared buffers cached
Mem: 750 741 9 0 39 620
-/+ buffers/cache: 81 669
Swap: 127 49 78
[root@vps shm]# dd if=/dev/zero of=./memtest bs=1M count=200
200+0 records in
200+0 records out
209715200 bytes (210 MB) copied, 0.149718 s, 1.4 GB/s
[root@vps shm]# free -m
total used free shared buffers cached
Mem: 750 741 9 0 39 627
-/+ buffers/cache: 74 676
Swap: 127 111 16
[root@vps shm]# dd if=/dev/zero of=./memtest bs=1M count=300
300+0 records in
300+0 records out
314572800 bytes (315 MB) copied, 0.234239 s, 1.3 GB/s
[root@vps shm]# free -m
total used free shared buffers cached
Mem: 750 742 8 0 39 639
-/+ buffers/cache: 63 686
Swap: 127 127 0
[root@vps shm]# dd if=/dev/zero of=./memtest bs=1M count=400
dd: writing `./memtest': No space left on device
376+0 records in
375+0 records out
393486336 bytes (393 MB) copied, 0.264228 s, 1.5 GB/s
if you request a cancel and refund,their customer service will not reply you anymore...this hosting really sucks...stay away from them....