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What would you do if...
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What would you do if...

albertdbalbertdb Member
edited October 2013 in General

...you have an invoice whose due date is tomorrow, but you cannot pay it because it shows an this error
Gateway Module 'paypal' is Missing or Invalid
, you cannot send a ticket in WHMCS because when clicking Submit it does nothing and sending an email to support@... also doesn't work?

Thanks.

Comments

  • Take backup ASAP and see what happens in the next few days?

    Thanked by 1albertdb
  • MrXMrX Member

    I'd find a new host.

    If you really want to stay with this host (for some reason), try calling them.

    Thanked by 1albertdb
  • @MrX said:
    I'd find a new host.

    If you really want to stay with this host (for some reason), try calling them.

    The service until now has been excellent and it's cheap-as-chips.

    They don't have a phone number in their website.

  • 0xdragon0xdragon Member
    edited October 2013

    @albertdb said:
    They don't have a phone number in their website.

    Shoot them an email. If they don't even have that, I'm sure 1 day without paying isn't going to get you referred to the debt collectors! ;)

  • MrXMrX Member

    @albertdb said:
    They don't have a phone number in their website.

    Huge red flag, if hosting anything serious.

    You could try the phone number in the whois.

  • Awmusic12635Awmusic12635 Member, Host Rep

    If they are on this forum you can tag them and hopefully they might see it

    Thanked by 1albertdb
  • Use another payment method.

  • @awson said:
    Use another payment method.

    The error appears when opening the viewinvoice.php URL.

  • Fixed. Thanks, @Corey

  • spekkspekk Member
    edited October 2013

    no porn

  • GaNiGaNi Member
    edited October 2013

    How can mail fail?

  • @GaNi said:
    How can mail fail?

    After sending the email, no ticket was created in WHMCS, as it is usual. It seems that they had a problem with its config.

  • @albertdb said:
    ...you have an invoice whose due date is tomorrow, but you cannot pay it because it shows an this error
    Gateway Module 'paypal' is Missing or Invalid
    , you cannot send a ticket in WHMCS because when clicking Submit it does nothing and sending an email to support@... also doesn't work?

    Thanks.

    Yea the disk space on the server had become full.

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