New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Chicagovps - Anyway to contact support besides support ticket?
I have one of their yearly VPS and since August the VPS hasn't been working correctly. I use it as a test server and just saw that the VPS is down and won't boot. Has anyone else experience this with their OpenVZ containers?
I submitted a ticket a few hours ago but does anyone know of a quicker way to reach their support? Just finished scripting somethings and wanted to test it out.
Comments
@jack sweet, hopefully they see the post! thanks
I have a similar issue. I have 2 yearly ones and since August the 2nd one (the one I actively use, the 1st one I gave to a friend for free usage) has crashed a few times. Not a big deal at all. However, I set up a monitoring system to monitor both, and the first one has crashed at least 8 times in the course of 2 months.
@Eobble he's just messing with you.
@Jack stop using notification system in improper manner, please. It's not nice to highlight random people for amusement.
@spirit oh -_- damn you @jack . My issues started arising around the same time as well @mawr
They changed their WHOIS to private after the latest hack so there really is no way of knowing who is a random person and who isn't...for all I know @Sonwebhost could have bought CVPS and there would be no way to know he wasn't a random person to be tagged.
Yes, which is one of the reasons I canceled all of my CVPS clunkers. They don't seem to monitor their nodes. Nodes would go down and they would be unaware of it until someone opened a ticket saying "node is down and unreachable" (and if the node went down at 2AM on a Saturday it would probably be 6-8 hours until someone woke up and looked at the tickets because they seem to have very limited staff on weekends).
Unmanaged²
Tbh, the best notification system, known to man, are customers. When one of my CVPS hosts goes down, and I can't boot it, I open a ticket asap. Sometimes it takes 12 hours to resolve, but that is not the norm.
-Jim P.